Design Thinking: A Practical Guide. A Handbook for Managers in Higher Education
Design Thinking Approach for an Interdisciplinary University;European Union, Erasmus+ Programme (2020), 61 pp.
ISBN 978-1-904839-95-8
"This practical guide describes a number of workshops held across Europe to train fellow workers in design thinking techniques and processes. It covers how teams have organised their sessions encompassing the structure, tools chosen, length, workshop delivery and evaluation. Through reflection on this process we have developed top tips and recommendations for designing, delivering and facilitating sessions. It is very much a practical guide, highlighting the elements that might be helpful for others delivering similar workshops or implementing the methods in everyday working." (Introduction, page 6)
1 Workshop for Managers in HE, 7
2 Local workshops for Managers in HE, 16
3 Local workshops for Academics, 27
4 Examples of Using Design Thinking in an HE Context, 37
Observations and Recommendations, 44
Glossary of Design Thinking Tools, 46
References, 47
Bibliography, 48
Appendix I: Typical Challenges in a University Environment, 50
Appendix I: Evaluation of the BCU International Workshop for Managers in HE, 52
Appendix III: Before and after Workshop Questionnaire, 59
2 Local workshops for Managers in HE, 16
3 Local workshops for Academics, 27
4 Examples of Using Design Thinking in an HE Context, 37
Observations and Recommendations, 44
Glossary of Design Thinking Tools, 46
References, 47
Bibliography, 48
Appendix I: Typical Challenges in a University Environment, 50
Appendix I: Evaluation of the BCU International Workshop for Managers in HE, 52
Appendix III: Before and after Workshop Questionnaire, 59
