"The Media survey indicates that Television remains the primary source of news, with 47% of respondents indicating it as their go-to platform for staying informed. Following closely is Radio, with 31% of respondents relying on it for news updates. The survey also revealed that Citizen Tv emerged as
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the most watched and trusted Tv. Similarly, Radio Citizen and Radio Jambo garnered substantial listenership, solidifying their positions as popular choices for radio news and entertainment. In contrast, the readership of newspapers has experienced a significant decline dropping from 29% in 2022 to 26% in 2023. This trend reflects the shifting preferences of consumers towards digital and broadcast media for accessing news content. Furthermore, the survey identified Tuko as the most visited news website, underscoring the growing prominence of online platforms in disseminating information. Notably, the survey highlighted the substantial consumption of online content by the youth demographic particularly those aged between 18 and 35. Additionally, the survey found that social media platforms are predominantly utilised for entertainment purposes, with both local and international content being equally popular among users. However, the survey also raised concerns regarding the level of trust in media sources, indicating a decrease from 42% in 2022 to 38.2% in 2023. The spread of misinformation and disinformation emerged as significant concerns stemming from the media survey in both 2022 and 2023." (Executive summary, page x)
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"Extant research on migrants’ media use and trust has delivered mixed evidence on whether, and in which ways, migrants stay loyal to their homeland news media and/or develop trust in host-society media, particularly when the narratives of the two types of media clash. To advance this strand of res
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earch, this study scrutinizes how an audience group with migration background, who lived the first part of their lives under authoritarian rule but then relocated to a democracy, negotiates trust in their multilingual, transnational news environments. Specifically, we conducted semistructured interviews with forty-two Russian-speaking first-generation migrants living in Germany in 2021. As we find, distinct understandings of the concept of “truth” played a pivotal role in how our participants negotiated trust in their transnational news environments. We distinguish broadly two understandings of “truth”: (1) “truth” as a category grounded in factual evidence and (2) “truth” as a nonevidence based category grounded in values, emotions, or identities. Illustrative for the second understanding, some participants felt a strong moral obligation to believe Kremlin-sponsored media as they perceived these organizations as representing their homeland, independently of whether their news coverage was factually accurate or not. The two understandings of “truth” also affected how and where participants sought for what they considered the “truth.” In the “Discussion” section, we argue that particularly the non-evidence-based truth-understandings formulated by our participants, and the ensuing truth-seeking strategies are conducive to the reach and persuasive impact of Kremlin-sponsored content among Russian speakers living abroad." (Abstract)
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"Das Medienvertrauen in Deutschland bleibt 2024 gegenüber dem Vorjahr weitgehend stabil und ist auch in einer langfristigen Perspektive recht robust. Das öffentlich-rechtliche Fernsehen ist nach wie vor die Mediengattung, der am meisten vertraut wird. Das Vertrauen in den öffentlich-rechtlichen
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Rundfunk liegt jedoch auf dem niedrigsten Wert seit Beginn der Erhebung. Zudem nehmen medienzynische Einstellungen, d.h. Zweifel an der Integrität und Legitimität des Mediensystems, seit 2020 leicht zu. Die wahrgenommene Verrohung des öffentlichen Diskurses hat über die letzten Jahre stark zugenommen und erreicht einen Höchstwert; ein negativer Zusammenhang mit Medien- und Politikvertrauen ist sichtbar." (Kurz und knapp)
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"Der Info-Monitor der Medienanstalten dokumentiert, wo und wie sich die Bevölkerung in Deutschland zum aktuellen Zeitgeschehen informiert. Nutzung: Der Bedarf in der Bevölkerung an Informationen zum aktuellen Zeitgeschehen ist groß. Mehr als 90 Prozent interessieren sich für aktuelle Themen und
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informieren sich mindestens wöchentlich. Die sog. etablierten Medien erfüllen diesen Bedarf nur (noch) bedingt, weil nur 60 % der Befragten die für sie relevanten Themen aufgegriffen sehen. 34 % sehen ihre Themen nicht repräsentiert. Vertrauen: Der Info-Monitor belegt einen klaren Zusammenhang zwischen Medienvertrauen und Demokratiezufriedenheit: Von den etablierten Medien Überzeugte (22 %) und diese kritisch Betrachtende (45 %) sind meist auch mit der Demokratie in Deutschland zufrieden. Skeptische (26 %) und Ablehnende (7 %) äußern häufiger systemkritische Ansichten. Nutzungsmuster und Medienvertrauen dieser Gruppen variieren stark: Von den etablierten Medien Überzeugte bevorzugen öffentlich-rechtliche Angebote und Tageszeitungen, Skeptische nutzen deutlich häufiger Suchmaschinen, Soziale und sog. alternative Medien. Ablehnende vertrauen vor allem Videoplattformen, sog. alternative Medien und Suchmaschinen. Skeptische vertrauen vor allem öffentlich-rechtlichen Angeboten, Informationen der Tageszeitungen und von privaten Radiosendern. Vertrauenswürdigkeit sozialer Medien: Die nicht gezielte Informationsnutzung zum aktuellen Zeitgeschehen überwiegt. Besonders stark ausgeprägt ist die Nebenbei-Nutzung bei Sozialen Medien, die vor allem für Jüngere eine wichtige Informationsquelle darstellen. Die Vertrauenswürdigkeit von Sozialen Medien als Nachrichtenquelle fällt gleichzeitig gering aus. Die große Mehrheit sieht in Personalisierung, Desinformation und Hassrede eine Bedrohung für Gesellschaft und Demokratie - und findet, dass die Anbieter der Social-Media-Plattformen zu wenig gegen diese Phänomene tun." (Auf einen Blick, Seite 2)
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"Fact-checking has been granted a pivotal role in mitigating the effects of online disinformation, but its effectiveness has nonetheless been questioned. Like any persuasive communication, fact checkers depend on their recipients perceiving both their messages and them as credible. This study invest
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igates the role of the perceived credibility of the fact checker as possible detriment to the effectiveness of fact-checking efforts by means of an online survey-embedded experiment. Results show that the perceived credibility of the fact checker and fact-checking messages is best explained by normative expectations of the roles of fact checkers and trust in traditional media. Some users perceive fact checkers as elite power structures in journalism or, in other words, as collaborative-facilitators for state propaganda. Further, low trust in media and politics predicts perceived credibility of disinformation better than political partisanship. The findings suggest that fact checkers should be more transparent and proactive in communicating their motives and identities. Further implications are discussed." (Abstract)
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"The perception of disinformation as societal risk has reached a troubling peak amid the COVID-19 pandemic, strategically targeting vulnerable audiences through digital media by mirroring characteristics of vox populi disinformation. This study investigates the conditions under which COVID-19-relate
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d disinformation referring to a polarized (refugees) and neutral (runners) out-group appears most credible. In the early stages of the pandemic, we conducted a pre-registered online survey experiment with a representative German sample (N = 1,117 ). Results indicated that those with low trust in the media judged subtle and completely fabricated types of disinformation as more credible than accurate information. Presenting the article as a social media post from an ordinary user, rather than an official source, had no discernible impact on credibility evaluations; participants accurately assessed the credibility of a random source. We conclude that people are generally able to recognize disinformation—unless they already mistrust the media. This paper addresses why disinformation triggers strong reactions in targeted groups and how it thrives in the participatory digital landscape." (Abstract)
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"How the media influence the trust that citizens have in institutions such as politics and science seems more important than ever, given the decline of institutional trust in Western societies, and the increasingly diversified media landscape. This paper focuses on the relationship between media rep
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ertoires, institutional trust, and two socializing contexts (parents, social networks). Applying Latent Class Analysis, this paper examines (a) how parental socialization and social networks predict membership of media repertoires, and (b) how repertoires are associated with levels of institutional trust. Outcomes reveal five distinct media repertoires, among which the emerging type of cross-media news consumers. Membership of repertoires is associated with both parental socialization and social networks. There are clear differences in the levels of institutional trust among media repertoires: Popular media omnivores and quality news consumers have the most trust; the non-print-oriented the least." (Abstract)
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"The watchdog role has been one of the most widely discussed normative functions of the press. In this study, we examine the public’s attitudes toward the news media’s watchdog performance and how they correlate with trust in news and news avoidance, two important phenomena for democracy and the
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health of the public sphere. We further examine how individual predispositions (e.g. political interest, ideology) and contextual variables (e.g. press freedom) moderate these relationships. Based on data from the 2019 Reuters Institute Digital News Report, and controlling for a range of factors, we find that across 38 countries, watchdog performance evaluations are positively associated with trust in news but that they are also positively associated with higher levels of news avoidance. Last, we find that evaluations of media in other functions like helping citizens understand the most important topics of the day and choosing relevant topics were more strongly associated to trust in news and lower news avoidance levels than watchdog performance evaluations." (Abstract)
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"Public trust in institutions is a key prerequisite for effective crisis management. However, the rise of populism and misinformation in recent years made it increasingly difficult to maintain institutional trust. Despite this recognition, we still lack a systematic understanding of how exposure to
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misinformation and populist political orientation affect people’s trust in institutions. This paper fills this gap by adopting an original approach to trust, focusing on prospective trust rather than trust in the present, and by comparing four countries led by populist leaders during the pandemic – Brazil, Poland, Serbia, and the United States. The comparative design allows us to consider not only the role of individual-level factors (populist attitudes and misinformation exposure) but also the role of different approaches to the COVID-19 pandemic adopted in the four countries. The study utilizes data from a cross-sectional survey, carried out between November and December 2022 (N = 5000). Our findings show that populist attitudes are the most significant predictor of distrust in political institutions in all four countries. Believing in false information related to COVID-19, on the other hand, has a stronger impact on distrust in expert institutions – public health authorities, scientists, and medical professionals. The data also highlight the importance of local context and different approaches to handling the pandemic in the dynamics of trust. In Poland and Serbia, populist voters have more trust in both healthcare authorities as well as in political institutions; however, in Brazil and the United States, populist voters were more likely to distrust expert institutions." (Abstract)
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"This study explores the construction of distributed trust under today’s networked environment. Focusing on diaspora micro-influencers’ COVID-19-related videos on Bilibili, this study aims to explore: How platform-specific features of Bilibili enhance the construction of distributed trust; the d
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ynamics among a diversity of sources on trust building; and the ways in which the content of uploaders’ videos and users’ comments contribute to the formation of distributed trust. The results show that user participation, particularly participatory surveillance enabled by platform-specific features, plays a key role in the construction of distributed trust. Although it has new characteristics, we can also see that the formation of distributed trust is not a replacement of the old model but only an outcome of its transformation and evolvement." (Abstract)
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"Compared with work on trust in news, surprisingly little research examines audiences’ expectations of journalism. Audiences’ expectations, after all, elucidate public opinion of news, including the criteria by which news and journalists may be trusted. Journalism expectancy research is particul
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arly paltry beyond Euro-American contexts, where normative and primarily Western understandings of journalism cannot be assumed. Drawing on 28 in-depth interviews, this study illuminates situated expectations of journalism and journalists in Uganda. I find that although respondents desire for media professionals to expose corruption, serve the public, and provide social support to communities, they expect in practice that journalists will accept bribes and produce government-leaning content. Despite this gap between desired and anticipated practices, respondents expressed positive perceptions toward journalists, often contrasting this confidence with frustration toward political representatives. Such favorability alongside unmet normative expectations, I argue, reflects individuals’ relative institutional trust in journalism above any substantive evaluation of media performance." (Abstract)
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"The 2024 Edelman Trust Barometer reveals a new paradox at the heart of society. Rapid innovation offers the promise of a new era of prosperity, but instead risks exacerbating trust issues, leading to further societal instability and political polarization. In a year where half the global population
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can vote in new leaders, the acceptance of innovation is essential to the success of our society. While people agree that scientists are essential to the acceptance of innovation, many are concerned that politics has too much influence on science. This perception is contributing to the decline of trust in the institutions responsible for steering us through change and towards a more prosperous future." (www.edelman.com)
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"What emerges most clearly from this comparison of journalists and creators is that journalism has placed many markers of trust in institutional processes that are opaque to audiences, while creators try to embed the markers of trust directly in their interactions with audiences." (Conclusion)
"This article provides a discussion of some of the recent research on media trust focusing on arguments for why media trust matters. What are the arguments for why trust is important? Are there reasons to accept these arguments? We identify three distinct arguments in the literature. First, that it
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is important for media organizations and for the media as an industry. Secondly, that media trust is essential for democratic citizenship and for bringing forth informed individuals with the capacity for political engagement. Lastly, that media trust is similar to other forms of (social) trust and connected to a wider existential discussion on ontological security. None of these arguments are totally convincing when inspected more closely and in light of empirical research. The article thus concludes that there is a lack of strong arguments for why falling levels of trust in the news media are legitimately described as a crisis or a problem. A supposed “trust crisis” mainly exists when viewed from what must be described as a rather narrow ideological and normative perspective." (Abstract)
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"The Internews Trust Framework offers a perspective to gauge the presence of trust and, importantly, to understand why certain sources of information might be more, or lesstrusted. This framework consists of four key elements of trust, each comprising threecomponents. This enables us to analyze, mon
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itor, plan, and assess with the goal offostering, enhancing, or nurturing trust. Crucially, this framework operates on the principle that the goal of informationproviders is not blind trust. High-quality information benefits from being subject toconstructive scrutiny, and information providers should be open to questions and begenuinely accountable to their audiences." (Page 2)
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"In the battle against misinformation, do negative spillover effects of communicative efforts intended to protect audiences from inaccurate information exist? Given the relatively limited prevalence of misinformation in people’s news diets, this study explores if the heightened salience of misinfo
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rmation as a persistent societal threat can have an unintended spillover effect by decreasing the credibility of factually accurate news. Using an experimental design (N = 1305), we test whether credibility ratings of factually accurate news are subject to exposure to misinformation, corrective information, misinformation warnings, and news media literacy (NML) interventions relativizing the misinformation threat. Findings suggest that efforts like warning about the threat of misinformation can prime general distrust in authentic news, hinting toward a deception bias in the context of fear of misinformation being salient. Next, the successfulness of NML interventions is not straight forward if it comes to avoiding that the salience of misinformation distorts people’s creditabilityaccuracy. We conclude that the threats of the misinformation order may not just be remedied by fighting false information, but also by reestablishing trust in legitimate news." (Abstract)
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