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Understanding Trust: Global Conversations & Local Realities During the COVID-19 Pandemic
Internews (2021), 20 pp.
"In this paper, we share selected insights from our work across seven countries facing complex and often protracted preexisting humanitarian crises before the pandemic. Over the past nine months, with Internews’ Rooted in Trust project, we have worked to understand the role of rumors and misinform
...
Listening to What Trust in News Means to Users: Qualitative Evidence from Four Countries
Oxford: Reuters Institute for the Study of Journalism (2021), 50 pp.
"This report examines how people in Brazil, India, the UK, and the US view news media in their countries, the factors they use when determining whether sources are trustworthy, and what ‘trust in news’ ultimately means to them [...] While we note throughout the report areas of difference between
...
Mainzer Langzeitstudie Medienvertrauen 2020: Medienvertrauen in Krisenzeiten
Media Perspektiven, issue 3 (2021), pp. 152-162
"In der siebten Befragungswelle der Mainzer Langzeitstudie wurde ein deutlich gestiegenes Vertrauen in die Medien festgestellt. Den Medien scheint es 2020 gelungen zu sein, als Orientierungspunkt zu dienen und die Menschen mit Informationen zu versorgen. Auch der in den Vorjahren zu beobachtende Med
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News and How to Use It: What to Believe in a Fake News World
Edinburgh: Canongate Books (2021), 316 pp.
"People everywhere feel ever more alienated from - and mistrustful of - news and those who make it. We no longer seem to know who or what to believe. We are living through a crisis of "information chaos". 'News: And How to Use It' is a glossary for this bewildering age. From AI to bots, from climate
...
Six Ways to Incorporate Social Context and Trust in Infodemic Management
Brighton: Social Science in Humanitarian Action Platform (SSHAP) (2021), 5 pp.
"Building trust in public health authorities and epidemic response takes time and is an ongoing process. However, in the short term, mistrust can be mitigated by responding in contextually appropriate ways through meaningful community engagement: 1. Use social science to understand the socio-economi
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Trust and Communication: Foundations of Interconnectivity
Berlin; Bern; Wien: Peter Lang (2021), 212 pp.
"In today’s global and digitalized world, the investigation of relational trust as part of social connections has remained a popular and interdisciplinary academic topic. This book explores the idea of trust as a basic type of information processing that might be as old as human existence but has
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Systemvertrauen und Journalismus im Neoliberalismus
Bielefeld: transcript Verlag (2021), 322 pp.
"Vertrauenskrisen haben Konjunktur: Ob Politik, Wissenschaft oder Journalismus - kein gesellschaftliches Teilsystem bleibt von öffentlichen Misstrauensbekundungen verschont. Doch was genau meint der schillernde Begriff »Systemvertrauen« und welche Konsequenzen hat ein Mangel desselben? Malte G. S
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State of the Media Survey Report 2021
Nairobi: Media Council of Kenya (2021), xii, 46 pp.
"The survey found that 58% of Kenyans interviewed consume TV content on a typical day. This translates to approximately 16,740,493 Kenyans aged above 15 years who consume TV content. This is a drop from 74% of the respondents recorded in the 2020 survey. Across the regions, 60% of persons in North E
...
Trust Misplaced? A Report on the Future of Trust in Media
Ipsos (2020), 31 pp.
"This report is a collaboration between Ipsos and The Trust Project, a U.S.-based non-profit, international consortium of news organizations building standards of transparency. Its mission is to “amplify journalism’s commitment to transparency, accuracy, inclusion and fairness so that the public
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"This report aims to assess the perception of the media and media skills among the citizens of the Republic of Moldova in 2020 and shows the dynamics compared to the first similar report conducted in 2018. This study assesses the extent to which media consumers can assess the quality media content,
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Vertrauen in Journalismus unter Online-Bedingungen: Zum Einfluss von Personenmerkmalen, Qualitätswahrnehmungen und Nachrichtennutzung
Wiesbaden: Springer VS (2020), xvi, 340 pp.
"In Teilen der Bevölkerung erodiert das Vertrauen in journalistische Medien. Gleichzeitig verliert der Journalismus seine Rolle als Gatekeeper und tritt in Konkurrenz zu anderen Informationsanbietern im Internet. Fabian Prochazka untersucht theoretisch und empirisch, wie diese beiden Phänomene zus
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Report: The Perception of COVID-19 Communication in West Africa (non-Sahel)
Abuja: UNESCO (2020), 25 pp.
"According to the respondents (522 respondents), people pay most attention to "prevention methods from COVID-19" (3.82 out of the full score 5). On the contrary, the respondents pay relatively less attention to "Pandemic Statistics (local, national, and international)" (3.55 out of the full score 5)
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Die Wahrheit ist tot, es lebe die Wahrheit! Medien und Politik im heutigen Polen
Warsaw: Friedrich-Ebert-Stiftung (FES) (2020), 4 pp.
"Die Medien haben in den letzten 10 Jahren in Polen deutlich an Glaubwürdigkeit eingebüßt – gleichzeitig ist in der Bevölkerung das politische Interesse und Engagement gestiegen. Die auseinandergehende Wahrnehmung der Politik in den Bevölkerungsgruppen formt der unterschiedliche Medienkonsum.
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News Media Trust and its Impact on Media Use: Toward a Framework for Future Research
Annals of the International Communication Association, volume 44, issue 2 (2020), pp. 139-156
"In contemporary high-choice media environments, the issue of media trust and its impact on people’s media use has taken on new importance. At the same time, the extent to which people trust the news media and how much it matters for their use of different types of media is not clear. To lay the g
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Healthy Scepticism Across the Board: A Study on Media Perception in Sudan
Berlin: Media in Cooperation and Transition (MiCT) (2020), 18 pp.
"Social media is the most dominant source of news, with television and radio both declining in popularity amongst young audiences. Social media is popular due to its accessibility and speed of reporting events. Countering the commonly high popularity of radio in Africa, radio was seen as outdated an
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Edelman Trust Barometer 2020: Global Report
Edelman (2020), 77 pp.
"The 2020 Edelman Trust Barometer reveals that despite a strong global economy and near full employment, none of the four societal institutions that the study measures—government, business, NGOs and media—is trusted. The cause of this paradox can be found in people’s fears about the future and
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The Measurement of Trust in Communication Research, Part 1
Communication Research Trends, volume 39, issue 4 (2020), pp. 4-34
"Professor Pascual-Ferrá provides a real service to researchers by assembling not only the story of research into trust but also the key scales with which people examined trust. Taking even a brief look at the tables accompanying this study of trust, one easily sees how unsettled this research area
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Public Trust in the Media During the Coronavirus Pandemic
Media Matters for Democracy (2020), 34 pp.
"The public generally approved of the Pakistani news media coverage of the coronavirus pandemic. A majority of the respondents agreed that the Covid news coverage had provided them the information they needed, provided largely accurate information, worked for the benefit of the public, and helped th
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