"After a year of unprecedented disaster and turbulence – the Covid-19 pandemic and economic crisis, the global outcry over systemic racism and political instability – the 2021 Edelman Trust Barometer reveals an epidemic of misinformation and widespread mistrust of societal institutions and leade
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rs around the world. Adding to this is a failing trust ecosystem unable to confront the rampant infodemic, leaving the four institutions – business, government, NGOs and media – in an environment of information bankruptcy and a mandate to rebuild trust and chart a new path forward." (https://www.edelman.com/trust/2021-trust-barometer)
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"The interviews and the analyses by the experts show that: –– Quality content increases safety. The editors interviewed for this publication confirm that fair and balanced journalism, which clearly distinguishes between facts and opinion and treats the people at the center of the story with resp
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ect tends to lead to increased respect from the audience and makes the journalists less of a target for potential attackers. It also increases trust on the part of audiences as well as with advertisers willing to pay for content. –– Audience engagement plays a crucial role in terms of safety. No matter whether through a membership model, regular informal exchanges or listener clubs — an audience that values a certain media outlet will be less likely to accept any attacks against it. –– Flexible and resilient business models are a must-have. They help organizations to react to new threats, to adapt strategies, and to maintain high quality and independent reporting in times of crisis. –– No viability without digital security. A media outlet that loses all its data or whose data gets hacked and its sensitive sources revealed, loses everything: content and credibility. Online attacks are more likely and easier to carry out than physical attacks. Digital security is an essential part of any safety concept. –– Diversity pays off. During the COVID-19 crisis, women and minority groups came under particular attack all around the world, online and offline. To include their stories and perspectives is not only a moral obligation but also makes business sense as they make up an essential part of audiences anywhere on the globe." (Synopsis, page 39)
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"People everywhere feel ever more alienated from - and mistrustful of - news and those who make it. We no longer seem to know who or what to believe. We are living through a crisis of "information chaos". 'News: And How to Use It' is a glossary for this bewildering age. From AI to bots, from climate
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crisis to fake news, from clickbait to trolls (and more), here is the definitive user's guide for how to stay informed, tell truth from fiction and hold those in power accountable in the modern age." (Publisher description)
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"The opinion poll and the discussion with journalists provided interesting insights into the current public perception of media trust and the factors that contribute to such trust, as well as to the overall understanding of the public of media issues. The poll confirmed the dominance of television a
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s the main source of information on a daily basis, as well as the most trusted source of information, especially for age groups above 45. The increased use of online media and especially social networks both in terms of frequency and as a source of information is another visible trend, reflecting the overall widespread use of social networks in the country. The proportion of people who tend to trust the media was only slightly higher than those who do not trust it, which should be a warning bell for the media community. At the same time, the public also believe that media independence is poor and that they tend to spread disinformation and hatred, probably even more than social networks." (Conclusion)
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"Magdalena Obermaier untersucht in ihrer Studie, welche Faktoren das Vertrauen in journalistische Medien erklären. Dazu greift die Autorin insbesondere auf die psychologische, politologische und kommunikationswissenschaftliche (Vertrauens-) Forschung zurück und systematisiert mögliche Erklärgrö
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ßen des Vertrauens in journalistische Medien. Deren relative Bedeutung prüft sie im Rahmen einer für die deutsche Bevölkerung repräsentativen Befragung. Die Befunde zeigen, dass Vertrauen in journalistische Medien und Mediengattungen sowohl durch soziopolitische Merkmale der Rezipienten, als auch durch auf die mediale Performanz bezogene Erklärgrößen, wie Mediennutzung und Bewertungen journalistischer Qualität, bedingt werden kann." (Verlagsbeschreibung)
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"The public generally approved of the Pakistani news media coverage of the coronavirus pandemic. A majority of the respondents agreed that the Covid news coverage had provided them the information they needed, provided largely accurate information, worked for the benefit of the public, and helped th
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e country’s image. People found the mainstream media the most trustworthy source of Covid-19 news and information, with 57 percent expressing their trust in it. Family-and-friends networks were the second most trusted source for coronavirus information (56 percent). The lowest level of credibility was associated with social media with 30 percent finding it untrustworthy for Covid-related news and information. One in five respondents also said they never used social media to access coronavirus information. Fifty percent of the respondents said they had never used the government’s Covid web portal or smartphone app. But a majority of the respondents (52 percent) still considered official sources trustworthy for coronavirus information." (Executive summary)
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"Trust in news has eroded worldwide. According to the Reuters Institute’s Digital News Report 2020, fewer than four in ten people (38%) across 40 markets say they typically trust most news. While trust has fallen by double digit margins in recent years in many places, including Brazil and the Unit
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ed Kingdom, in other countries more stable overall trends conceal stark and growing partisan divides. Why is trust eroding, how does it play out across different contexts and different groups, what are the implications, and what might be done about it? These are the organising questions behind the Trust in News Project. This report is the first of many we will publish from the project over the next three years. Because trust is a relationship between trustors and trustees, we anticipate focusing primarily on audiences and the way they think about trust, but we begin the project by taking stock of how those who study journalism and those who practice it think about the subject [...] We focus on media environments in four democracies – Brazil, India, the United Kingdom, and the United States. These countries encompass both the Global South and North, with a range of cultural heterogeneity and political practices that vary in their partisan and populist tendencies. For our purposes, one of the most important differences across these countries is in how audiences have integrated digital and social media practices into how they consume news. Whereas public social networking sites such as Facebook and Twitter have rapidly become key conduits of information in democracies worldwide, many of those we interviewed pointed to the popularity of encrypted messaging services like WhatsApp, specifically in Brazil and India, which have combined with deficits in digital literacy to serve as a ‘breeding ground’ for misinformation and disinformation (Chakrabarti et al. 2018). As Irineu Machado, head of content delivery at UOL (Brazil), told us, audiences increasingly ‘distrust organisations who traditionally’ cover news and ‘distrust information in general’, and some rely not just on public social networking sites but also private groups and messaging applications [...] This report is divided into two main sections. First, we outline important lessons from existing research and practitioners’ observations on trust in news. Second, we identify outstanding questions that we expect will guide our project in the years ahead." (Introduction)
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"In Teilen der Bevölkerung erodiert das Vertrauen in journalistische Medien. Gleichzeitig verliert der Journalismus seine Rolle als Gatekeeper und tritt in Konkurrenz zu anderen Informationsanbietern im Internet. Fabian Prochazka untersucht theoretisch und empirisch, wie diese beiden Phänomene zus
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ammenhängen. In welchen gesellschaftlichen Milieus ist Vertrauen bzw. Misstrauen in den Journalismus besonders verbreitet und wie hängt es mit Personenmerkmalen zusammen? Welche Qualitätswahrnehmungen und Vorwürfe an den Journalismus stehen hinter einer vertrauensvollen oder misstrauischen Haltung? Beschädigt oder stärkt die gewandelte Informationsumgebung im Internet das Vertrauen in den Journalismus?" (Verlagsbeschreibung)
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"This report aims to assess the perception of the media and media skills among the citizens of the Republic of Moldova in 2020 and shows the dynamics compared to the first similar report conducted in 2018. This study assesses the extent to which media consumers can assess the quality media content,
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the level of knowledge among different target groups on issues such as propaganda and disinformation. In order to achieve the proposed objectives, was conducted a qualitative study and a quantitative study." (Summary)
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"Social media is the most dominant source of news, with television and radio both declining in popularity amongst young audiences. Social media is popular due to its accessibility and speed of reporting events. Countering the commonly high popularity of radio in Africa, radio was seen as outdated an
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d out of touch by the participants. Focus group participants suggested a generational gap with their parents’ generation more likely to consume radio. Audiences are engaging with international news content that is relevant to Sudan such as the US elections, conflict in Ethiopia, but are mainly interested in home news from government formation to the normal-isation of Sudanese relations with Israel. Coverage of events outside of Khartoum is seen to be weak and lacking, in particular for audiences based in marginalised areas such as Nyala who are more interested in local news from their area. They do not consider national television representative of their needs and are therefore more likely to follow local influencers on social media. Audiences are acutely aware of the lack of accuracy in the media and ubiquity of fake news and gossip. Credibility of social media accounts was assessed according to the number of followers that the account had, the longevity and history of the account as well as by levels of accuracy. Verification processes are used and consist mainly of cross-checking with official pages and sources, family, friends and colleagues. At the same time, exchange with families and friends was also seen to be contributing to the growing amount of disinformation in Sudan. Government communications with citizens is seen to be in disarray and this is contributing to the declining trust in institutions including the media. Trusted sources and information providers come however in the form of the individual Facebook pages and social media accounts of politicians and journalists." (Executive summary, page 7)
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"In contemporary high-choice media environments, the issue of media trust and its impact on people’s media use has taken on new importance. At the same time, the extent to which people trust the news media and how much it matters for their use of different types of media is not clear. To lay the g
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roundwork for future research, in this article we offer a focused review of (a) how news media trust has been conceptualized and operationalized in previous research and (b) research on the extent to which news media trust influences media use, and (c) offer a theoretically derived framework for future research on news media trust and its influence on media use." (Abstract)
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"This report is a collaboration between Ipsos and The Trust Project, a U.S.-based non-profit, international consortium of news organizations building standards of transparency. Its mission is to “amplify journalism’s commitment to transparency, accuracy, inclusion and fairness so that the public
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can make informed news choices.” The “Trust Indicators” it has pioneered are used by Google, Facebook and Bing to help surface trustworthy content in search and social. Ipsos led a two-stage variation of a future scenario-led workshop with members of The Trust Project. Together we identified and explored factors that will impact the future of trust and truth in journalism. These included: nationalist and populist sentiment; business model challenges for news media; technological changes; and, disinformation campaigns from nations and other bad actors. Ipsos then developed a two-part questionnaire that ran on two monthly waves of its Global Advisor survey to learn more about public opinion that underpins these topics. That data is presented throughout this report and can be found in detail on the Ipsos website." (Overview)
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"According to the respondents (522 respondents), people pay most attention to "prevention methods from COVID-19" (3.82 out of the full score 5). On the contrary, the respondents pay relatively less attention to "Pandemic Statistics (local, national, and international)" (3.55 out of the full score 5)
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. In the survey which had 522 respondents, many of the respondents (counts: n=139) who requested further information wanted to know more about the possible cure and treatment of COVID-19. This trend also justifies the ongoing global search for a possible cure for the virus, especially the consideration for the local cure in some African countries. “Social Media platform” is the most used platform to gather information about COVID-19, followed by Television, Websites, Radio, Printed Media, Consultation with Medical staff and Communication through Non-medical sources being the least used source of information. According to the respondents, the information from Multilateral Organizations (e.g. World Health Organization, United Nations, ICRC, etc.) is most trusted by the respondents (scored 3.66 out of 5) and followed by medical staff (scored 3.36 out of 5) and international news houses (scored 3.27 out of 5). Most suspicious information is circulating on the topics of treatment and prevention, and the majority of them have encountered much of the information on local and traditional treatment." (Pages 4-5)
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"Die Medien haben in den letzten 10 Jahren in Polen deutlich an Glaubwürdigkeit eingebüßt – gleichzeitig ist in der Bevölkerung das politische Interesse und Engagement gestiegen. Die auseinandergehende Wahrnehmung der Politik in den Bevölkerungsgruppen formt der unterschiedliche Medienkonsum.
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Die Vielzahl unterschiedlicher und widersprüchlicher Informationen in den Medien führt zu einer Erhärtung vorbestehender Meinungen und dem Emporkommen sog. informeller Meinungsführer." (Seite 1)
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"In einer repräsentativen Onlinebefragung wurden Ursachen und Ausprägungen von Medienvertrauen ermittelt. Bei allgemein hohen Vertrauenswerten zeigt rund ein Viertel der Befragten kritische Einstellungen gegenüber dem Journalismus. Die Journalismusskeptiker können in drei Typen unterschieden wer
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den. Höheres Wissen über journalistisches Arbeiten korreliert positiv mit dessen Wahrnehmung." (Kurz und knapp, Seite 196)
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"Professor Pascual-Ferrá provides a real service to researchers by assembling not only the story of research into trust but also the key scales with which people examined trust. Taking even a brief look at the tables accompanying this study of trust, one easily sees how unsettled this research area
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remains. Trust as a concept appears in every area of communication research—media studies, interpersonal studies, group communication studies, organizational communication studies, strategic communication studies, new media studies, and so on. Surprisingly, only a few researchers seem to build on existing scales of trust." (Editor's Introduction, page 3)
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"The 2020 Edelman Trust Barometer reveals that despite a strong global economy and near full employment, none of the four societal institutions that the study measures—government, business, NGOs and media—is trusted. The cause of this paradox can be found in people’s fears about the future and
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their role in it, which are a wake-up call for our institutions to embrace a new way of effectively building trust: balancing competence with ethical behavior." (https://www.edelman.com)
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"Popular support for media freedom continues to decline, dropping to below half (47%) of respondents across 34 countries. More Africans (49%) now say governments should have the right to prevent publications they consider harmful. Twenty-five of 31 countries tracked since 2011 experienced declines i
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n support for media freedom over that period, including steep drops in Tanzania (-33 percentage points), Cabo Verde (-27), Uganda (-21), and Tunisia (-21). Yet more Africans see the media’s freedom to investigate and criticize government as increasing (43%) than declining (32%). Countries vary widely in their assessments, from 80% of Gambians who see more media freedom to 66% of Gabonese who see less. Africans are generally dissatisfied with the state of the media. Of those who say freedom is increasing in their country, a majority (54%) support increased government regulations. However, among those who assess freedom as decreasing, a majority (54%) support media freedom over government regulations. Radio remains the top source for mass-media news, though its dominance is declining: 42% report using it every day, down 5 percentage points from 2011/2013. Television is a daily news source for about one in three Africans (35%), and is the top source for news in nine countries. Only 7% read newspapers daily. Reliance on the Internet and social media for news is increasing rapidly. Almost one in five Africans say they use the Internet (18%) and/or social media (19%) daily for news. Use of the Internet and social media for news is significantly higher among younger, urban, and better-educated populations, and there are important differences between countries and regions regarding access." (Key findings)
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