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Research Note: Fighting Misinformation or Fighting for Information?
Harvard Kennedy School Misinformation Review, volume 3, issue 1 (2022), pp. 1-15
"A wealth of interventions have been devised to reduce belief in fake news or the tendency to share such news. By contrast, interventions aimed at increasing trust in reliable news sources have received less attention. In this article, we show that, given the very limited prevalence of misinformatio
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Mistake or Manipulation? Conceptualizing Perceived Mis- and Disinformation among News Consumers in 10 European Countries
Communication Research, volume 49, issue 7 (2022), pp. 919-941
"In the midst of heated debates surrounding the veracity and honesty of communication, scholarly attention has turned to the conceptualization of mis- and disinformation on the supply-side of (political) communication. Yet, we lack systematic research on the conceptualization of perceived mis- and d
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Listening to the Voices of the Public
Mediation: Biannual Publication of Fondation Hirondelle, issue 8 (2022), 6 pp.
"Faced with a major crisis of confidence since the beginning of the 2010s, traditional media are multiplying initiatives to try to reconnect with their audience, even giving them a real role in the production of information." (Page 1)
Trust in the Internet
Ipsos (2022), 23 pp.
"An international survey reveals that Internet users' trust on the Internet has dropped significantly since 2019. That is among the key findings of a 20-country Ipsos survey released by The New Institute in Hamburg, Germany. Only six in ten (63%) Internet users on average across the 20 countries sai
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A Narrative Solution: The Relationship Between Solutions Journalism, Narrative Transportation, and News Trust
Journalism, volume 22, issue 10 (2021), pp. 2511–2530
"Lack of trust is a paramount problem facing journalism. Solutions reporting, which focuses on credible responses to societal problems, could help improve news trust. In addition, narrative journalism has been associated with several positive outcomes. This study tested the novel idea that solutions
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"These are the findings of an Ipsos online survey conducted between 23 April and 7 May 2021. The survey was conducted in 28 countries around the world, via the Ipsos Online Panel system in Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, France, Germany, Great Britain, Hungary,
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Six Ways to Incorporate Social Context and Trust in Infodemic Management
Brighton: Social Science in Humanitarian Action Platform (SSHAP) (2021), 5 pp.
"Building trust in public health authorities and epidemic response takes time and is an ongoing process. However, in the short term, mistrust can be mitigated by responding in contextually appropriate ways through meaningful community engagement: 1. Use social science to understand the socio-economi
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Systemvertrauen und Journalismus im Neoliberalismus
Bielefeld: transcript Verlag (2021), 322 pp.
"Vertrauenskrisen haben Konjunktur: Ob Politik, Wissenschaft oder Journalismus - kein gesellschaftliches Teilsystem bleibt von öffentlichen Misstrauensbekundungen verschont. Doch was genau meint der schillernde Begriff »Systemvertrauen« und welche Konsequenzen hat ein Mangel desselben? Malte G. S
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Shaped by Trauma, History and Hope: Audiences’ Perceptions of Social Cohesion Coverage in Ninewah, Iraq
Media in Cooperation and Transition (MiCT) (2021), 41 pp.
"This research analysis aims to assess perceptions of media coverage of social cohesion in Ninewah and understand how content is consumed and assessed by audiences in the province. What this report has demonstrated is that while there is a distrust of the media at a national level, local media are p
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Ethik als Schlüssel für Medienvertrauen und Empowerment
Bonn: Friedrich-Ebert-Stiftung (FES) (2021), 22 pp.
"Inwiefern hat sich Journalismus in der heutigen demokratischen Gesellschaft als Vertrauensinstanz bewährt? Was zeichnet speziell das Vertrauen in Journalismus aus, oder wodurch wird es beeinträchtigt? Die in dieser Studie vorgelegten Antworten verweisen darauf, dass Vertrauen in den Journalismus
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Overcoming Indifference: What Attitudes Towards News Tell Us About Building Trust
Oxford: Reuters Institute for the Study of Journalism (2021), 69 pp.
"This report contains a range of findings about news audiences in each of the four countries [Brazil, India, United Kingdom, United States], focusing on audiences overall as well as different segments of the public categorised according to their degree of trust towards news brands in their country.
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News and How to Use It: What to Believe in a Fake News World
Edinburgh: Canongate Books (2021), 316 pp.
"People everywhere feel ever more alienated from - and mistrustful of - news and those who make it. We no longer seem to know who or what to believe. We are living through a crisis of "information chaos". 'News: And How to Use It' is a glossary for this bewildering age. From AI to bots, from climate
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State of the Media Survey Report 2021
Nairobi: Media Council of Kenya (2021), xii, 46 pp.
"The survey found that 58% of Kenyans interviewed consume TV content on a typical day. This translates to approximately 16,740,493 Kenyans aged above 15 years who consume TV content. This is a drop from 74% of the respondents recorded in the 2020 survey. Across the regions, 60% of persons in North E
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Listening to What Trust in News Means to Users: Qualitative Evidence from Four Countries
Oxford: Reuters Institute for the Study of Journalism (2021), 50 pp.
"This report examines how people in Brazil, India, the UK, and the US view news media in their countries, the factors they use when determining whether sources are trustworthy, and what ‘trust in news’ ultimately means to them [...] While we note throughout the report areas of difference between
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Edelman Trust Barometer 2021: Global Report
Edelman (2021), 58 slides
"After a year of unprecedented disaster and turbulence – the Covid-19 pandemic and economic crisis, the global outcry over systemic racism and political instability – the 2021 Edelman Trust Barometer reveals an epidemic of misinformation and widespread mistrust of societal institutions and leade
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Media Polarization and Media (Dis)trust in Albania
Ljubljana: South East European Network for Professionalization of Media (SEENPM) (2021), 23 pp.
"The opinion poll and the discussion with journalists provided interesting insights into the current public perception of media trust and the factors that contribute to such trust, as well as to the overall understanding of the public of media issues. The poll confirmed the dominance of television a
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Trust and Communication: Foundations of Interconnectivity
Berlin; Bern; Wien: Peter Lang (2021), 212 pp.
"In today’s global and digitalized world, the investigation of relational trust as part of social connections has remained a popular and interdisciplinary academic topic. This book explores the idea of trust as a basic type of information processing that might be as old as human existence but has
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The Measurement of Trust in Communication Research, Part 2
Communication Research Trends, volume 40, issue 1 (2021), pp. 4-36
"In this review of the literature I have attempted to show how researchers in different areas of communication have conceptualized and operationalized trust and trust-related concepts. Trust has been associated most with the concept of credibility, but other words that have been used to operationali
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