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After visibility: Data as a factor of production in Douyin e-commerce

Shuaishuai Wang

Big Data & Society, issue January–March (2025), 13 pp.

"Since 2020, Douyin, an app known for its interactive entertainment and vibrant youth cultures, has risen to dominance in the retail sector. Douyin stands out by making paid traffic a significant revenue stream alongside commissions. This strategy, which restricts organic growth, compels sellers to ... more

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Course on E-Commerce and Digital Marketing

Incheon: Asian and Pacific Training Centre for Information and Communication Technology for Development (APCICT-ESCAP) (2024), xi, 66 pp.

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Trainer's Manual: Digital Literacy Training Toolkit

Hive Colab;UN Capital Development Fund (UNCDF) (2023), 53 pp.

"[...] digital divide has demonstrated the urgency of our vision of building an inclusive digital economy and made it even more critical than ever before. UNCDF’s strategy, ‘Leaving No One Behind in the Digital Era’ launched in 2019, UNCDF continues to work with the government, private sector, ... more

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A Digital and Financial Literacy Toolkit

Barbara Birungi Mutabazi, Brian Tomusang

Kampala: Hive Colab;United Nations Capital Development Fund (UNCDF) (2023), 53 pp.

"In this toolkit, our focus is on the use of mobile phones to the maximum benefit of women, men, youth, smallholder farmers and refugees, to enable them access digital financial services." (Background, page 11)

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Fintech for Who? Demand for Digital Financial Services and FinTech in Tanzania

United Nations Capital Development Fund (UNCDF) (2023), xi, 62 pp.

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Tech Was Supposed to Revolutionize Aid in Haiti: Then Reality Set in. Electronic Payments Were no Match for Devastated Roads and Corruption

Rest of World (2023)

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Assessing Digital and Financial Literacy in Timor-Leste: A Survey on Knowledge, Skills and Access

Anwarul Azim Galib Ibn, Olivia Vakaosooso, Caz Tebbutt, Dawn Hoffman, Ruby Dennis et al.

Suva, Fiji: UN Capital Development Fund (UNCDF) (2023), 69 pp.

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Assessing Digital and Financial Literacy in Papua New Guinea: A Survey on Knowledge, Skills and Access

Suva, Fiji: UN Capital Development Fund (UNCDF) (2023), 66 pp.

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Making the Long March Online: Some Cultural Dynamics of Digital Political Participation in Three Chinese Societies

Yuanhang Lu, Yi-Hui C. Huang, Lang Kao, Yu-tzung Chang

International Journal of Press/Politics, volume 28, issue 1 (2023), pp. 160-183

"This study examines the authoritarian conditioning of political expression on social media in three Chinese societiesby analyzing three parallel surveys comprising 6942 respondents from mainland China, Hong Kong, and Taiwan. Results demonstrate that the use of social media to gather political infor ... more

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Moving Up the Digital Ladder: The Case of Refugees Digital Financial Inclusion in Rwanda

UN Capital Development Fund (UNCDF) (2022), 21 pp.

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From Mobile Money to Digital Cash: Learnings from Africa’s Experience with Mobile Money for the Introduction of Central Bank Digital Currencies

Bitange Ndemo, Aaron Thegeya

Potsdam: Friedrich Naumann Foundation (2022), 25 pp.

"The first adopters of mobile money were economies in sub-Saharan Africa, and over time adoption rates have increased rapidly particularly in Asia and Latin America. As of 2020, there were 1.2 billion mobile money accounts globally, with US$ 767 billion in transactions during the year. Sub-Saharan A ... more

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Country assessment to facilitate digital financial inclusion in Ethiopia

Geneva: ITU (2022), x, 63 pp.

"This report presents findings from a country assessment undertaken to facilitate digital financial inclusion in Ethiopia and gives an overview of the current digital financial services landscape in the country. It also identifies some of the barriers to digital financial inclusion and suggests how ... more

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Social Media Usage by Digital Finance Consumers: Analysis of Consumer Complaints in Kenya, Nigeria and Uganda. July 2019 - July 2020

Innovations for Poverty Action (ipa) (2021), 36 pp.

"Digital feedback has large potential for consumer protection. The customer experiences shared in the different social media channels have proven to be a rich source of information with the potential of answering a large number of questions. Who will make use of this data and methods going forward, ... more

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Digitization for Improved Governance: Financial Services for the Poor

Gates Foundation (2021), 60 slides

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Developing guidelines for cash transfers in Somalia

Jaki Mebur, Belinda Baah, Ken Okong'o

London: GSMA (2021), 28 pp.

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Building Resilient and Inclusive Digital Ecosystems: A Toolkit for Using Digital Payments in Development Programs

USAID;NetHope (2020), 35 pp.

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Data Imperialism: The GDPR's Disastrous Impact on Africa's E-Commerce Markets

Cara Mannion

Vanderbilt Journal of Transnational Law, volume 53, issue 2 (2020), pp. 684-711

"The European Union (EU) recently passed the General Data Protection Regulation-a sweeping regulatory framework that sets a new global standard for the collection, storage, and use of personal data. To ensure far-reaching compliance with the GDPR, the EU has adopted a strict take-it-or-leave-it appr ... more

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Digital Financial Services Consumer Competency Framework

Vijay Mauree, Jami Solli

Geneva: ITU;Financial Inclusion Global Initiative (FIGI) (2020), 27 pp.

"The DFS Consumer Competency Framework identifies the knowledge, skills and attitudes consumers need to participate actively, safely and have trust in the digital financial services ecosystem. The DFS Consumer Competency Framework is intended for use by public authorities, regulators, DFS providers ... more

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Numérique, espaces et sociétés en Afrique

Dabié Désiré Axel Nassa (ed.)

Paris: L'Harmattan (2019), 403 pp.

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Mobile Money Ecosystem in Somalia: Summary

Matthieu Dillais, Anne-Elisabeth Costafrolaz

Altai Consulting;World Bank (2017), 48 slides

"Mobile money embodies financial opportunity in Somalia. Deemed convenient, affordable and fast, mobile money has been widely adopted. It has reached a penetration rate of 83% in urban areas, 72% in IDP camps and 55% in rural areas, compared to a penetration rate of 15 for formal bank accounts. Give ... n the depreciation of the local currency and lack of other satisfying and accessible alternatives, people and firms rely heavily on mobile money for their daily money transfers, and mobile money services have been acting as a virtual dollarized currency. Thus, mobile money has become the primary financial instrument in Somalia and Somaliland while cash usage is decreasing. The ecosystem is also already robust, with nearly two thirds of users choosing to keep funds in their mobile accounts rather than cashing them out. Large shares in the value mix of disbursements and bill and merchant payments suggest an expanding ecosystem of institutions and businesses using the system. Most of the success has been due to the home grown nature of mobile money. Mobile Network Operators have managed to nurture, from scratch, a local context appropriate, unique and compelling mobile money ecosystem that meets Somalis’ needs. This is a substantially different environment than telecommunications in countries across the rest of the African continent, which have traditionally been dominated by incoming multi nationals such as India’s Bharti or France’s Orange. Given Somalia’s complex political environment and volatile security conditions, investments in telecommunications have been almost exclusively led by Somalis, both from the diaspora and within the country. As a result, the ICT sector has been able to leverage Somali social and business networks, and has created products uniquely suited to the Somali context. While mobile money services are broadening the reach of financial services for the unbanked, the most vulnerable are more likely to be excluded from the system. Barriers to direct use by the poorest segments include cellular coverage, cost of phone ownership and use, limited access to electrical power, illiteracy and the predominance of mobile money services being offered in USD (rather than the local Shilling valued in rural areas). Nevertheless, there is strong evidence of a social impact Mobile money circulates across groups of different vulnerability levels and in a society of frictionless financial interdependence, mobile money enables more fluidity within the family and clan, and constitutes a lifeline for the poor. Mobile money transfers from NGOs and aid agencies also contribute to flows targeting vulnerable populations." (Executive summary) more