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Journals
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Bootstrapping the digital divide: A situational analysis of digital demands and collective capabilities in low-income households
Information, Communication & Society, volume 28, issue 1 (2025), pp. 105-123
"This paper examines intersections between social disadvantage and digital inequality in low-income household settings using situational analysis. Partnering with social service organisations, we conducted qualitative fieldwork research over 12 months with low-income households in disadvantaged subu
...
The Rise of the Network Commons: A History of Community Infrastructure
Amsterdam: Institute of Network Cultures (2025), 107 pp.
Expanding Digital Opportunity: A Framework and Road Map for Strengthening Digital Inclusion
Washington, DC: Urban Institute (2025), 82 pp.
Ericsson Mobility Report
Ericsson (2025), 31 pp.
"We are at an inflection point, where 5G and the ecosystem are set to unleash a wave of innovation. In this Ericsson Mobility Report, we explore how an ecosystem partner is leveraging 5G, network slicing and dynamic Quality of Service (QoS) that will take live broadcasting to a new level, by ensurin
...
Technical study on telecommunication and ICT infrastructure data, costs and analysis in Nigeria
Geneva: ITU (2025), ix, 72 pp.
"This study analyses the costs of connecting to the Internet and providing Internet services in Nigeria for fibre-optic network connectivity, microwave links, mobile broadband cellular links, and cellular communications. The analysis has focused on the capital expenditure (capex) of telecommunicatio
...
Measuring Digital Development. Facts and Figures: Focus on Landlocked Developing States
Deep Insights
Geneva: ITU (2025), iv, 33 pp.
"Landlocked Developing Countries (LLDCs) face unique development challenges. Higher transportation costs, trade barriers, and limited connectivity impede economic integration. LLDCs rely on neighbouring countries for access to trade routes, resulting in delays and higher costs. These countries also
...
The revised SADC toolkit on universal access funding and universal service fund implementation 2024
Geneva: ITU (2025), xi, 76 pp.
"In 2011, working with the Communications Regulators’ Association of Southern Africa (CRASA),1 the International Telecommunication Union (ITU) in cooperation with the European Commission (EC) published a toolkit on universal access funding and universal service implementation to provide guidance o
...
How would a sub-$30 smartphone affect Africa?
Developing Telecoms, November 27 (2025)
"African consumers in particular struggle with the cost of 4G-capable devices - the GSMA’s recent Mobile Economy Africa Report for 2025 found that there is still a significant affordability gap, with around 58% of Africans remaining offline because smartphones are too expensive. Together with majo
...
Learning, Digital Skills, and the Global South
Cheltenham (UK); Northampton, MA: Edward Elgar Publishing (2025), vi, 122 pp.
"With our modern world relying more and more on Internet-based technologies, this timely book takes a renewed look at the ever-increasing digital divide between developing and more technologically advanced countries and the resulting impacts on achieving the Sustainable Development Goals (SDGs). Jef
...
Measuring digital development: The affordability of ICT services 2024
Geneva: ITU (2025), iv, 27 pp.
"This edition’s findings highlight important progress: in 2024, mobile broadband services have become more affordable in most regions and for most income groups, and a growing number of countries are meeting the Broadband Commission’s target of entry-level broadband services costing less than 2
...
"In the Santiago River Basin of Peru’s Amazonas region, an ambitious initiative is underway to bridge the digital divide and bring reliable internet connectivity to rural communities. The “Connectivity for the Santiago River Basin” project, led by a multi-stakeholder alliance, aims to foster s
...
Télécoms en Mauritanie: L’impact des crédits de communication
Paris: L'Harmattan (2025), xviii, 224 pp.
"Cet ouvrage propose une lecture croisée du marketing et de la régulation dans le secteur des télécommunications mauritanien. À partir des comportements d’achat de crédit de communication, il interroge les enjeux de transparence tarifaire, d’équité et de gouvernance publique. L’auteur
...
Persisting inequalities in the digitalized society: Migrant women facing coercive dimensions of everyday digitalization
Information, Communication & Society, volume 27, issue 5 (2024), pp. 935-950
"Understanding the ubiquitous digitalization of everyday life and associated inequalities presupposes rich conceptualizations of the associated social dynamics. Accordingly, we investigate digital service domestication as a social dimension of people’s lives, building on concepts that center users
...
Mirrored Spaces: Social Inequality in the Digital Age
Wiesbaden: Palgrave Macmillan (2024), xvii, 166 pp.
"Contrary to the prevailing narratives of "digital empowerment" and opportunities for every individual, this book argues that digitalisation massively curtails social advancement opportunities, consolidating existing social relations. From a spatial perspective, Scheffer demonstrates how socially di
...
Digital Inclusion: International Policy and Research
Cham: Palgrave Macmillan (2024), xix, 277 pp.
"With a special focus on the impact of the COVID-19, the collection is based on the 2021 Digital Inclusion, Policy and Research Conference, with chapters from both academia and civic organizations. The COVID-19 pandemic has changed citizens' relationship with digital technologies for the foreseeable
...
Children's digital experiences in Indian slums: Technologies, identities, and Jugaad
Amsterdam: Amsterdam University Press (2024), 175 pp.
"This book departs from the universalising and rescue narratives of poor children and technologies. It offers complex stories on how children's social identities (gender, caste, and religion), cultural norms, and personal aspirations influence their digital experiences. How do children challenge, ci
...
"Periphery-Centric" Approach as a Tactic for Everyday Digital In- and Exclusion of Indonesian Villages
Media and Communication, volume 12, issue 8162 (2024), 20 pp.
"Much has been said about the importance of digital inclusion in reducing the digital divide and ensuring equal access and use of ICTs for all. Generally, inclusivity has a positive connotation, meaning that no one should be left behind by digitalization processes. However, the inclusion of marginal
...
Digitalization in China: Who’s left behind?
Information, Communication & Society, volume 27, issue 6 (2024), pp. 1247-1265
"In an age of digitalization, who still refuses to use digital technology? Drawing on nationally-representative Chinese General Social Survey data, this article finds that about half of Chinese households do not actively use the Internet or epayment systems, despite their ubiquity. This article esti
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