"In this phase of our research on charity advertising, we aimed to examine how INGOs represent distant others in direct mail communications compared to newspaper advertisements, building on findings from earlier studies. While the direct mail format offers greater potential for nuanced storytelling,
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our analysis reveals both continuity and emerging shifts in the dynamics of charity advertising, underscoring the complexities of this medium.
Positive developments include an increased attribution of images to their creators, a practice that will gain significance as AI-generated content becomes more common. Additionally, the decline in pitiful imagery in direct mail compared to newspaper advertisements signals progress toward more ethical representation. These trends highlight incremental yet noteworthy changes in visual storytelling.
However, the continued overrepresentation of Africa across direct mail and newspaper advertisements raises critical questions about the motivations and strategies driving charity communications. This trend suggests a potential disconnect between visual narratives and operational realities, warranting deeper scholarly exploration. Similarly, the persistent focus on health as the dominant subject matter—often at the expense
of narratives on education, economic infrastructure, or capacity-building—highlights the emphasis on short-term relief over long-term development.
Thus, while there is evidence of progress, charities must strive to balance their visual narratives against operational realities. The necessary shifts highlighted will require significant overhaul at strategic levels but are vital not only for fostering a more informed and engaged donor public but also for advancing ethical and equitable representations of development and the Majority World." (Conclusion, page 22)
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"We are pleased that this project has provided evidence indicating an improvement in the representation of distant others in INGO adverts. On the whole, there is a marked difference in the organisation of cast and characters present in charity’s communications imagery and pitiful images are nearly
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entirely absent, while individuals are presented more as named than unnamed.
Slightly fewer photographers received credit for their images. The bulk of images however continue to be from/about African nations, presented largely in rural settings. Although whole family units continue to be grossly under-represented, almost entirely absent, more men are featured in charity adverts in the period under review. Indeed more MW leaders are depicted, which is a good break away from what was obtainable previously, although it is difficult for us to know in what capacity leaders from both worlds are presented. Furthermore, considering recent trends in celebrity humanitarianism and the use of celebrity ambassadors, it is surprising that there are no portrayals of such from the majority world. This could be argued to be a missed opportunity for INGOs to re-present a different image of the global south." (Conclusions, page 26)
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"This study examines the external influences that shape NGO-produced news content concerning humanitarian crises in East, West and Central Africa. Employing a thematic analysis of semi-structured in-depth interviews with humanitarian communicators and a content analysis of the humanitarian press rel
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eases of four major NGOs, it seeks to establish the types of content NGO communications staff consider most effective for achieving mainstream media coverage, how they access such content, and any forces influencing their eventual production of news. In line with notions of media logic (Altheide and Snow 1979; Cottle and Nolan 2007) and news cloning (Fenton 2010), it uncovers a reliance on hard-hitting humanitarian statistics and powerful first-person testimonies, which are considered essential for achieving news coverage. Statistics are found to be most often sourced from publicly available humanitarian datasets, often managed by the United Nations, and are considered susceptible to politicisation by authorities implicated in certain crises. First-person testimonies are usually gathered in-person by NGO staff and are affected by issues of physical access to crisis zones including monitoring by local authorities and demands for media sign-off. Additionally, a humanitarian NGO’s decision on whether to speak out publicly about a crisis is found to be often weighed up against threats to staff and programme safety. Examining these issues through a lens of agenda building theory (Cobb and Elder 1971), this study introduces the concept of agenda erosion, describing the phenomenon by which powerful actors, including host authorities and western governmental and intergovernmental donors, exert influence to undermine agenda building activities by NGOs in the context of humanitarian crises. Methods of agenda erosion might include demanding sign-off of media content, the control of physical access to crisis zones for communications staff, and the politicisation of humanitarian data. Unlike the traditional view of NGOs being producers of information subsidies (Gandy 1982), this concept recognises that, as news producers, NGOs also accept information subsidies, including humanitarian data, from other actors. These subsidies are used by NGOs to increase their own agenda building effectiveness but can also allow other, potentially conflicting, priorities to influence the media agenda too.
NGOs are now widely regarded as important players in the production of international news (Cottle and Nolan, 2007; Cooper, 2011; Powers 2018) and these findings suggest agenda erosion is in-part responsible for the continuing adherence of aid organisations to established patterns of news construction (Cottle & Nolan 2007; Fenton 2010; Waisbord 2011; Powers 2018). Only crises with hard-hitting data or emotive personal stories are likely to achieve mainstream media coverage but exposure to such sources is often closely guarded by the most powerful actors in certain crises. As a result, some crises continue to go underreported and NGOs risk being silenced or, worse, used as proxy mouthpieces by powers implicated in the humanitarian context to which they are attempting to respond." (Abstract)
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"Aid organizations, activists, and the media often use graphic depictions of human suffering to elicit sympathy and aid. While effective, critics have condemned these practices as exploitative, objectifying, and deceptive, ultimately labeling them ‘poverty porn.’ This paper examines people's eth
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ical judgments of portrayals of poverty and the criticisms surrounding them, focusing on the context of charity advertising. In Studies 1 and 2, we find that tactics that have been decried as deceptive (i.e., using an actor or staging a photograph) are judged to be less acceptable than those that have been decried as exploitative and objectifying (i.e., depicting an aid recipient's worst moments). This pattern occurs both when evaluating the tactics themselves (Studies 1a-1c) and when directly evaluating critics' arguments about them (Study 2). Studies 3 and 4 unpack the objection to deceptive tactics and find that participants' chief concern is not about manipulating the audience's responses or about distorting perceptions of reality. Participants report less concern about non-deceptive manipulation (using emotion to compel donations) and ‘cherry-picked’ portrayals of poverty (an ad showing an extreme, but real image) so long as there is some truth to the portrayal. Yet they are more sensitive to artificial images (e.g., an actor posing as poor), even when the image resembles reality. Thus, ethical judgments hinge more on whether poverty portrayals are genuine than whether they are representative. This work represents the first empirical investigation into ethical judgments of poverty portrayals. In doing so, this work sheds light on how people make sense of morally questionable tactics that are used to promote social welfare and deepens our understanding of reactions to deception." (Abstract)
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"The Dóchas Guide to Ethical Communications is a resource for international humanitarian and development non-governmental organisations (NGOs) when designing and implementing their communications. The guidelines are founded on three core values: respect for the dignity of people concerned; belief i
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n the equality of all people; acceptance of the need to promote solidarity, fairness and justice." (Page 3)
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"Die visuelle Kommunikation von Entwicklungsorganisationen ist geprägt von Spendenplakaten. Anhand einer eingängigen Bildsprache wird Aufmerksamkeit generiert. Mit einer postkolonialen Perspektive zeigt die Autorin auf, wie das vermittelte Afrikabild visuellen Stereotypen folgt, die bis in die Kol
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onialzeit zurückreichen. So werden Personen und Landschaften entsprechend tradierter Muster dargestellt und rassistisch geprägtes visuelles Wissen reproduziert. In der Analyse der Bildmaterialien wendet die Autorin die Methodologie der Diskursanalyse, und hierbei eine wissenssoziologische Perspektive an. Über das Zusammenspiel von Form und Inhalt arbeitet sie visuelle Repräsentationspraktiken und darin manifeste Wissensordnungen heraus." (Verlagsbeschreibung)
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"Die kenianische, auch mit deutschem Geld produzierte Serie "Country Queen"läuft auf Arte und weltweit auf Netflix. Sie ist raffiniert erzählt - und ein Glücksfall für das globale Lagerfeuer." (Einleitung)
"This project demonstrates that there is another way of gathering and sharing the stories of people living in poverty around the world. Until now, there has been much positive and enthusiastic discussion amongst INGO communications and fundraising professionals about how to change the way we tell st
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ories, but no one has ever put their money on the line to test whether participant-led fundraising is possible [...] Conclusions: Participant led fundraising appeals can be as, or more effective at raising funds than charity led appeals [...] Stories produced by people from the communities in which the programmes are happening can create a stronger emotional bond with donors [...] Participant led stories feel more authentic to donors [...] It is not necessary to outline to a supporter their role when communicating an issue [...] Participant-led storytelling challenged some of the saviourist narratives INGOs are accused of perpetuating, with both participants and donors recognising this and reacting positively." (Conclusions, page 24-25)
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"Drawing on a content analysis of 263 news articles on US development assistance from 2011 to 2020 across three US media outlets, the study investigates the media's performance in covering and representing US development assistance to the public. The analysis reveals that the media focus their cover
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age of US development assistance based on geopolitical interests and high-profile stories of aid, and fail to critically and comprehensively follow up on them after their announcement. The media dominantly portrayed development assistance in terms of materialistic aid, uncritically justified as “doing good,” while attributing its de-legitimacy to the recipients’ inability and leaving the global North's dysfunctional aid system unquestioned. Such modernistic representation was further supported by the dominance of the Western voice in speaking about what development assistance is and why it matters. To promote better practices for “news about development,” the study suggests that journalism should pay critical attention to the political economy of development communication and adopt a postcolonial communication approach to decenter the hegemonic conventions of journalism grounded in Western experiences." (Abstract)
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"Die Medieninhaltsanalysen in Kapitel 2 zeigen, dass Entwicklungspolitik absolut und anteilig betrachtet in den Medien nur eine geringe Rolle spielt. Während der ersten Monate der Corona-Pandemie Anfang 2020 ging die Aufmerksamkeit, die TV-Nachrichten und Beiträge in Printmedien auf das Themenfeld
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richteten, weiter zurück. Auf Twitter konnte dieser negative Trend allerdings nicht beobachtet werden. Insgesamt legen die Ergebnisse nahe, dass die mediale Berichterstattung nicht dazu führen dürfte, dass die Bevölkerung dem Thema Entwicklungspolitik große Aufmerksamkeit schenkt. Die Themenfelder, an die entwicklungspolitische Inhalte anknüpfen, variieren zwischen den untersuchten Mediengattungen. Flucht und Migration spielen jedoch in allen drei Gattungen (TV, Print, Twitter) eine wichtige Rolle. In TV-Nachrichten der öffentlich-rechtlichen Sender und in Zeitungsartikeln wird Entwicklungspolitik häufig im Zusammenhang mit Krieg und Konflikt erwähnt. Auf Twitter tritt Entwicklungspolitik häufig mit Bezug zu Klimawandel und Epidemien auf. Dabei befasst sich die Berichterstattung in TV-Nachrichten und Printmedien hauptsächlich mit staatlichen und internationalen politischen Akteuren. Akteure aus dem zivilgesellschaftlichen Bereich sind hingegen stärker auf Twitter präsent. Die Tonalität der Berichterstattung über Entwicklungspolitik fällt in der regionalen Presse positiver aus als in der überregionalen. Letztere berichtet in der Tendenz eher neutral. Auf Twitter wird hingegen mit positiverer Tonalität über das Themenfeld kommuniziert." (Zusammenfassung, Seite vii-viii)
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"Storytelling is the most powerful way for donor and non-governmental organisations to convey their work because stories allow audiences to connect on both intellectual and emotional levels. However, much of the storytelling about development work in Africa is unethical and perpetuates harmful and s
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tereotypical narratives about the continent. Stories that reinforce stereotypes about Africa often arise from the power dynamics between those who are telling the stories and those about whom stories are being told. This practical guide aims to address some of these issues by providing practical, ethical guidelines for storytellers to share their work on the continent [...] This handbook considers the challenges of ethical storytelling and provides practical examples of how difficulties might be overcome. It looks at all the stages of the storytelling process: conceptualising a project, planning, gathering material, producing a draft, gathering feedback on it, and producing a final version before disseminating it. As part of the process of developing this handbook, we reviewed 36 academic papers and books chapters covering the subject. We also interviewed eight African storytellers, including filmmakers, photographers, radio producers and writers who were researching and producing material about Africa for an international audience or for donor agencies." (About this handbook, page 1)
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"As the production, content, and display of humanitarian images faced the requirements of digital media, humanitarian organizations struggled to keep equitable visual practices. Media specialists reflect on past and current uses of images in four Canadian agencies: the Canadian Red Cross, the Multic
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ultural Council of Saskatchewan, the World University Service of Canada, and IMPACT. Historically, the risk to reproduce the global inequalities they seek to remedy has compelled photographers, filmmakers and publicists in these agencies to develop codes of visual practice. In these conversations, they have shared the insights gained in transforming their work to accompany the rise of new digital technologies and social media. From one agency to the other, the lines of concern and of innovation converge. On the technical side, the officers speak of the advantage of telling personal stories, and of using short videos and infographics. On the organizational side, they have updated ways to develop skills in media production and visual literacy among workers, volunteers, partners, and recipients, at all levels of their activity. These interviews further reveal that Communications Officers share with historians a wish to collect, preserve, and tell past histories that acknowledge the role of all actors in the humanitarian sphere, as well as an immediate need to manage the abundance of visual documents with respect and method. To face these challenges, the five interviewees rely on democratic traditions of image-making: the trusted relationships, both with the Canadian public and with local peoples abroad, which have always informed the production and the content of visual assets. For this reason, humanitarian publicists might be in a privileged position to intervene in larger and urgent debates over the moral economy of the circulation of digital images in a globalized public space." (Abstract)
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"Nonprofit scholars have long considered stakeholder targeting communication (STC), an important mechanism of organizational accountability to meet stakeholders’ diverse interests and needs. However, research has yet to systematically examine the antecedents and outcomes of organizations’ STC to
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advance a more comprehensive understanding of how organizations manage accountability demands in the digital era. To address this gap, this study proposes a conceptual framework to explain how organizations’ STC on social media (SM) is shaped by STC via non-SM channels and their external communication capacity and the resulting STC outcomes in the SM domain. Survey data from 156 humanitarian relief and development organizations on four continents showed that using non-SM channels to engage various groups of stakeholders helped build organizations’ external communication capacity, which in turn helped improve their engagement in STC on SM. STC on SM further contributed to organizations’ success in information dissemination, community building, and action mobilization outcomes on SM." (Abstract)
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"Welche Darstellungen von ‚fernen Anderen‘ finden im Globalen Norden Verbreitung und Anklang? Welche nicht? Wer spricht für wen? Wer bleibt ungehört? Und: Weshalb scheint es zunehmend wichtig und geboten, diese Fragen zu stellen? Die sozialwissenschaftliche Studie analysiert und diskutiert kon
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troverse Debatten um epistemische, politische und ethische Aspekte der Repräsentation in Zusammenhängen humanitärer und wissenschaftlicher Wissensproduktion. Sie zeigt auf, wie kritisiert aber auch gerechtfertigt wird, dass internationale NGOs nach wie vor mit Elendsfotografien um Spenden werben, und beleuchtet, warum Forschung über, für oder mit marginalisierten Personen politisch und ethisch verantwortungsvoll betrieben werden soll." (Verlagsbeschreibung)
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"Recent high-profile scandals raise concerns about how development cooperation is represented. This article examines how the subject gets in the media, examining the tone of voice and framing in newspaper articles and NGO advertisements in the Netherlands. It reveals a remarkable difference between
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newspaper articles and opinion pieces. Regular reports are characterised by, a neutral to slightly positive tone. In contrast, opinion pieces are predominantly negative. The article identifies possible explanations for the critical tone of opinion pieces. It finds that NGOs’ own advertisements may contribute to negative opinion pieces, by problematising the situation in developing countries while rarely demonstrating their impacts achieved." (Abstract)
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