Filter
42
Featured
29
2
Topics
24
22
5
4
4
4
4
3
3
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Language
Document type
20
13
1
1
1
1
Countries
Authors & Publishers
Media focus
Publication Years
Methods applied
Journals
Output Type
Companion AI: Risiken von sykophantischen und suchtfördernden Designs von KI-Systemen, ihre rechtliche Erfassung und Handlungsempfehlungen
Deep Insights
Berlin: Zentrum für Digitalrechte und Demokratie (2026), 82 pp.
"Diese Studie untersucht Risiken von KI-Systemen, die im fortlaufenden Dialog mit Nutzern Emotionen erkennen, persönliche Bedürfnisse adressieren und darauf reagieren. Chatbots mit dieser Funktionalität werden als Companion-AI bezeichnet. Sie sind hochgradig personalisiert und treten Nutzern als
...
AI Companions Reduce Loneliness
Journal of Consumer Research, volume 52, issue 6 (2026), pp. 1126–1148
"Chatbots are now able to engage in sophisticated conversations with consumers in the domain of relationships, providing a potential coping solution to widescale societal loneliness. Behavioral research provides little insight into whether these applications (apps) are effective at alleviating lonel
...
Fake friend: How ChatGPT betrays vulnerable teens by encouraging dangerous behaviour
Center for Countering Digital Hate (2025), 54 pp.
"ChatGPT is easily accessed by children without age restrictions or parental controls: ChatGPT says users must be at least 13 to sign up and have parental consent if aged under 18. However, ChatGPT does not verify users’ ages or record parental consent.
ChatGPT generates harmful content within mi
...
5 Lessons Learned Running a Chatbot Service for Social Good
Deep Insights
ICTworks (2024)
"ONE is a campaigning and advocacy organization focused on fighting extreme poverty and preventable diseases, particularly in Africa. ONE had been using mobile technologies to reach new audiences since 2012, leveraging SMS, USSD, IVR and mobile-optimized websites to provide a simple and easy for cit
...
Civil Society Chatbots: A Plurality of Conceptual Approaches
International Journal of Communication, volume 18 (2024), pp. 947-966
"This article examines chatbots that have been developed by civil society for social, political, and/or cultural purposes. I ask what conceptual approaches have influenced the design of civil society chatbots and how these frameworks are actualized in practice. To do this, I first propose the concep
...
Using Radical Co-Design to Create and Develop a Technology-Based Solution to Improve Post-Release Outcomes for Formerly Incarcerated Women: LindaBot
International Journal of Communication, volume 18 (2024), pp. 1246-1265
"Most women exiting prison face profound disadvantages and are likely to struggle with poor mental and physical health. Rarely are women furnished with the resources needed to flourish post-release, and seemingly simple-sounding tasks like getting formal identification are quite complicated. The con
...
Digitale Seelsorge: Impulse für die Praxis
Göttingen: Vandenhoeck & Ruprecht (2023), 188 pp.
"Die Nachfrage nach Seelsorge und Beratung im Internet ist schon jetzt enorm. In Zukunft wird der Bedarf weiter steigen und auch Kirchengemeinden vor Ort werden sich darauf einstellen müssen. Wie funktioniert aber eine Seelsorge im digitalen Raum, die nur schriftlich Informationen austauscht, an de
...
"This resource presents options for adapting gender-based violence (GBV) case management in the context of the COVID-19 pandemic so that survivors can continue to access and receive safe and confidential services. It focuses specifically on phone-based case management. In this resource, phone-based
...
What's Your Story? Story-Sharing and Grief. How Story-Sharing Can Help Your Church Community Deal with Grief and Emotional Stress
Heartlines Centre (2021), 15 pp.
"This resource is a guide for how you can use story-sharing in your church programmes to address grief and stress. It includes practical ideas on how to run What’s Your Story? story-sharing exercises to help your church members." (Page 5)
"In the formative evaluation, church data from the retrospective baseline showed that after being exposed to the “What’s Your Story?” methodology by Heartlines, 42% of respondents had engaged in further intentional storytelling with others. In comparison to this, in the summative evaluation, a
...
"Beratende und andere Fachkräfte erleben während der Coronapandemie eine nie dagewesene Herausforderung, da ihre eigene Lebenssituation und zugleich die Lebenswelt ihrer Klient*innen sich grundlegend geändert hat. In besonderen Krisenzeiten wie bei einem Lockdown, Kontaktbeschränkungen oder Isol
...
Cómo implementar la teleintervención en la atención temprana
Madrid: Plena Inclusión (2020), 73 pp.
"Beratende und andere Fachkräfte erleben während der Coronapandemie eine nie dagewesene Herausforderung, da ihre eigene Lebenssituation und zugleich die Lebenswelt ihrer Klient*innen sich grundlegend geändert hat. In besonderen Krisenzeiten wie bei einem Lockdown, Kontaktbeschränkungen oder Isol
...
Operational Handbook for Child Online Safety Centres
Belgrade: Save the Children (2019), 67 pp.
"The Operational Handbook for Contact Centres for online safety of children contains action guidelines as well as knowledge, procedures and rules for successful work through the helpline for providing quality assistance and support to children, youth, families, professionals, teachers and others wor
...
Media Collaboration Toolkit for Child Helplines
Amsterdam: Child Helpline International (2016), 41 pp.
"Without the support of media partners, child helplines miss the chance to tell the story of their work. Without child helplines, media partners fail to gain the full picture of the realities children and youth face every day. The Media Collaboration Toolkit aims to enhance collaborative synergies b
...
"This online guide is designed to: inform a wide range of organisations about Internet hotlines and their essential role in forming a comprehensive national response to online child sexual exploitation and abuse [...]; advise organisations that are considering or are already planning to set up an In
...
"The starting point for any initiative seeking to establish a hotline will be to understand the particulars of the national context in which the hotline will be developed. Overall, this means conducting an environmental scan that takes in the local legislation, the socio-cultural context, the likely
...
Online-Interventionen in Therapie und Beratung: Ein Praxisleitfaden
Weinheim: Beltz (2016), 188 pp.
"Für immer mehr Menschen ist es selbstverständlich, digital zu kommunizieren. Auch Klienten äußern häufiger den Wunsch, parallel zu einer Therapie oder nach ihrem Abschluss online beraten zu werden. Therapeuten entdecken zunehmend die Vorteile einer virtuellen Brücke zum Patienten. Agnes Juste
...
