Building Resilient and Inclusive Digital Ecosystems: A Toolkit for Using Digital Payments in Development Programs
USAID;NetHope (2020), 35 pp.
CC BY-NC
SECTION ONE: Internal & External Analysis
Step 1. Exploring Digital Payments in Your Programs, 6
Step 2. Assessing the Digital Payments Enabling Environment, 9
Step 3. Local Partner Support and Payment Stream Mapping, 12
Step 4. Assessing Payees’ Needs, 15
Step 5. Selecting a Provider, 17
20 SECTION TWO: Implementing Digital Payments
Step 6. Common Challenges and Mitigation Strategies, 20
Step 7. Digital Financial Literacy Training, 24
Step 8. Testing and Evaluating, 27
Step 9. Scaling and Sustaining Digital Payments, 30
Step 10. Data Protection and Value-Added Services, 32
Step 1. Exploring Digital Payments in Your Programs, 6
Step 2. Assessing the Digital Payments Enabling Environment, 9
Step 3. Local Partner Support and Payment Stream Mapping, 12
Step 4. Assessing Payees’ Needs, 15
Step 5. Selecting a Provider, 17
20 SECTION TWO: Implementing Digital Payments
Step 6. Common Challenges and Mitigation Strategies, 20
Step 7. Digital Financial Literacy Training, 24
Step 8. Testing and Evaluating, 27
Step 9. Scaling and Sustaining Digital Payments, 30
Step 10. Data Protection and Value-Added Services, 32
