"[...] digital divide has demonstrated the urgency of our vision of building an inclusive digital economy and made it even more critical than ever before. UNCDF’s strategy, ‘Leaving No One Behind in the Digital Era’ launched in 2019, UNCDF continues to work with the government, private sector, and academia to catalyse innovations and scale digital solutions that address systemic constraints in the social and economic sectors. This guide aims to empower trainers and other stakeholders in implementing the digital and financial Literacy initiatives including specifications for devices delivered under the Digital Literacy Program as well as information on their configuration, setup and general management. There is also useful information on the procedures for sending and receiving money via mobile money followed by procedures for doing a mobile Money business. This manual describes the digital literacy curriculum and offers useful information on its usage by the trainers." (Foreword)
1 Training of Trainers (ToTs), 6
2 Mobilization, 7
3 Toolkit & training materials, 8
4 Training, 8
5 Reporting x Monitoring & Evaluation (M&E), 9
Module 1: Introduction to a Mobile Phone, 10
Module 2: Mobile Phone Proficiency, 14
Module 3: Use of Mobile Devices and the Internet for Maximum Benefit, 19
Module 4: Digital Financial Literacy, 28
Module 5: Information Safety and Trust, 41
Module 6: Gender Mainstreaming in the Digital Literacy, 48