"This guidebook draws on, and complements, the ITU Digital Skills Toolkit published in 2018. Whereas the toolkit was designed to help policy-makers develop national digital skills strategies and roadmaps, this guidebook focuses on helping them identify national skills gaps and requirements, which can then be addressed through targeted digital skills development policies and strategies. In other words, the results of a digital skills assessment exercise can serve as a concrete and necessary input into the national policy-making process." (Foreword, page iv)