"Based on Michael Quinn Patton's Utilization Focused Evaluation, this briefer and more condensed 'essentials' book provides both an overall framework and concrete advice for how to conduct useful evaluations that actually get used. This book integrates both theory and practice and is not only based on research, but also professional experience." (Publisher description)
Step 1. Assess and build program and organizational readiness for utilization-focused evaluation, 15
Step 2. Assess and enhance evaluator readiness and competence to undertake a utilization-focused evaluation, 37
Step 3. Identify, organize, and engage primary intended users: the personal factor, 61
Step 4. Situation analysis conducted jointly with primary intended users, 87
Step 5. Identify and prioritize primary intended uses by determining priority purposes, 113
Step 6. Consider and build in process uses if and as appropriate, 140
Step 7. Focus priority evaluation questions, 169
Step 8. Check that fundamental areas for evaluation inquiry are being adequately addressed: implementation, outcomes, and attribution questions, 191
Step 9. Determine what intervention model or theory of change is being evaluated, 230
Step 10. Negotiate appropriate methods to generate credible findings that support intended use by intended users, 263
Step 11. Make sure intended users understand potential methods controversies and their implications, 284
Step 12. Simulate use of findings: evaluation's equivalent of a dress rehearsal, 309
Step 13. Gather data with ongoing attention to use, 323
Step 14. Organize and present the data for interpretation and use by primary intended users: analysis, interpretation, judgment, and recommendations, 336
Step 15. Prepare an evaluation report to facilitate use and disseminate significant findings to expand influence, 365
Step 16. Follow up with primary intended users to facilitate and enhance use, 380
Step 17. Metaevaluation of use: be accountable, learn, and improve, 388
Summarry and Conclusion, 403