"The information in this guide is organized according to the stages a facilitator goes through in preparing to use a mailing list to work productively with a group of people. We've divided it into three parts: Getting Set Up (Provides an overview of mailing lists and how to prepare your group to use them; Finishes with a checklist to be used as a quick reference guide to keep you on track throughout); Working Together (Introduces the concepts of online facilitation and how to apply them to your group's work; Outlines how lists can be used for specific group activities); Resources (Answers typical real-life questions that arise when facilitating mailing lists; Provides references to further reading and online resources)." (Pages vii-viii)
1 Getting Set Up, 3
2 Working Together, 25
3 Resources, 51