"This Facilitator Guide and Reference Manual is to be used when training Volunteers and others who will serve as trainers in information and communication technology (ICT) during Volunteers’ Pre-Service Training (PST) or In-Service Training (IST). It outlines the format, materials, objectives, time, sequence, and content of the training of trainers (TOT). While this TOT is designed to prepare participants to conduct formal training sessions, the skills and materials can be applied to one-on-one situations or workshops designed to occur over several weeks or months that incorporate short skill-building sessions. The accompanying Participant Handbook is to be distributed to all trainers and participants." (Introduction)