"Strategic Planning for Public Relations is in its fifth edition of offering an innovative and clear approach for students looking to learn how to develop public relations campaigns. It is a text intended for those serious about entering the rapidly changing professions of public relations and strategic communication. Ronald Smith shows how to implement pragmatic, research-driven strategic campaigns used in public relations practice, and draws from his years of experience as a professional in the industry and his years of teaching in the classroom. The approach used in this text is a threefold pattern: first, readers are exposed to new ideas, then see them in use, before finally being showed how to apply those ideas themselves. Complex problem-solving and decision-making processes in strategic communication and public relations are turned into a series of easy-to-follow steps, flexible enough to be applicable to myriad situations and organizations in the real world." (Publisher description)
Introduction, 1
PHASE ONE: FORMATIVE RESEARCH
Step 1 Analyzing the Situation, 27
Step 2 Analyzing the Organization, 47
Step 3 Analyzing the Publics, 63
PHASE TWO: STRATEGY
Step 4 Establishing Goals and Objectives, 103
Step 5 Formulating Action and Response Strategies, 122
Step 6 Developing the Message Strategy, 197
PHASE THREE: TACTICS
Step 7 Selecting Communication Tactics, 257
Step 8 Implementing the Strategic Plan, 337
PHASE FOUR: EVALUATIVE RESEARCH
Step 9 Evaluating the Strategic Plan, 365
APPENDICES
A Applied Research, 397
B Focus Group, 415
C Survey, 422
D Content Analysis, 437
E Media Engagement, 447
F Crisis Communication, 461
G The PR 200, 469