"The aim of this paper is to examine the role (both positive and negative) that communication plays in promoting good governance by analysing available evidence and highlighting specific case studies, evaluation reports and academic articles detailing the impact of communication on governance. The purpose is to move beyond anecdote and conjecture, to review the evidence and provide a reliable basis for policies and programmes on communication for good governance. This paper is structured as follows: Section Two provides an analysis of the relationship between governance and communication. Section Three reviews the kinds of evidence available and warns about the difficulties of establishing a causal link. Based on available evidence, Section Four provides an overview of the role of communication in government capability, accountability and responsiveness using a range of empirical data (where available) but relying heavily upon peer reviewed case studies. Section Five concludes with a summary of findings about the role of communication in good governance and identifies the factors which can encourage or impede a direct causal link." (Introduction, page 2)