Introduction, 1
I. KEY CONCEPTS, METHODS AND TOOLS
1 Action research and new media overview, 9
2 Guiding concepts and principles, 21
3 Processes, questions and methods, 49
4 New media tools for collaboration, 69
II. ADVANCED APPROACHES TO ACTION RESEARCH AND NEW MEDIA
5 Ethnographic action research, 87
6 Network action research, 103
7 Anticipatory action research, 119
III. CASE STUDIES AND APPLICATIONS
8 Alleviating poverty through ICTs in South and Southeast Asia, 135
9 Creative engagement through local content creation, 157
10 A community portal for residents in an inner-city development, 171
11 Evaluating new media in rural and outback areas, 189
12 Conclusion: key themes and future directions, 209