"The capacity decision framework is designed to inform communication and community engagement/accountability to affected people (CCE/AAP) surge capacity requests at a country level to address inter-agency response-wide CCE/AAP gaps. It considers capacity requirements to deliver CCE/AAP across a humanitarian response in situations of natural hazard, forced displacement, conflict or public health emergency. The decision framework represents a process from rapid context analysis to CCE/AAP surge request, guiding the development of appropriate terms of reference (ToRs) and capacity-bridging needs (including training) by providing a chronological step-by-step process to determine what competencies are required at specific levels." (Introduction)