Document details

Communication in the Age of Suspicion: Trust and the Media

Basingstoke; New York: Palgrave Macmillan (2007), xv, 244 pp.

Contains figures, tables, bibliogr. pp. 214-236, index

ISBN 978-1-349-28075-9 (pbk); 978-0-230-20624-3 (ebook)

"In this timely volume, fourteen international contributors explore the relationship between media and trust, beginning with an examination of the decline of trust in key institutions. The book concludes by considering the future implications for media communication and exploring potential directions for further research in this Age of Suspicion." (Publisher description)
PART I: COMMUNICATION IN THE AGE OF SUSPICION, 1
1 The Age of Suspicion / Vian Bakir and David M. Barlow, 3
2 Exploring Relationships between Trust Studies and Media Studies / Vian Bakir and David M. Barlow, 9
PART II: MEDIA AND EROSION OF TRUST, 25
3 Origins of the Problem of Trust: Propaganda during the First World War/ Michael Redley, 27
4 The Erosion of Trust in Australian Public Life / Jeff Archer, 39
5 Manufacturing Authenticity in a Small Nation: The Case of Independent Local Radio in Wales / David M. Barlow, 51
6 Terrorism and the Microdynamics of Trust / Barry Richards, 64
7 Risk, Advice and Trust: How Service Journalism Fails Its Audience / Jeremy Collins, 75
8 'Trust Me, I'm a Doctor': MMR and the Politics of Suspicion / Chas Critcher, 88
9 New Media Enterprise in the Age of Suspicion / Gillian Allard, 102
10 Trust, Data-Mining and Instantaneity: The Creation of the Online Accountable Consumer / Andrew McStay, 114
PART III: MEDIA AND BUILDING TRUST, 125
11 Risk Communication, Television News and Trust Generation: The Utility of Ethos / Vian Bakir, 127
12 The Media's Role in a Transition Society: From Public Lies to Public Trust? / Kaja Tampere, 141
13 Trust in a Time of Crisis: The Mass Media as a Guardian of Trust / Amisha Mehta, 155
14 'It Was a Mascara Runnin' Kinda Day': Oprah Winfrey, Confession, Celebrity and the Formation of Trust / Sherryl Wilson, 167
15 Branding Trust: The Ideology of Making Truth - Claims through Interactive Media / Janet Jones, 177
16 The Technology of Distrust / Gary Gumpert and Susan J. Drucker, 189
PART IV: CONCLUSIONS: TRUST AND THE MEDIA, 203
17 The End of Trust? / Vian Bakir and David M. Barlow 205