Content Moderation across Social Media Platforms
New
London; New York: Routledge (2027), xix, 345 pp.
Contains many figures, tables, index
Series: Digital Studies
ISBN 978-1-041-17754-8 (pbk); 978-1-003-69319-2 (ebook)
"Content Moderation across Social Media Platforms examines the challenges, methods, and practices of moderating digital content, offering critical insights into platform-specific moderation strategies and their societal implications. This book provides readers with advanced digital research methods to study content moderation, including analysis of moderation traces, performance metrics, and user experience simulations. It explores moderation histories and practices across platforms such as X/Twitter, YouTube, Facebook, Instagram, TikTok, Telegram, and AI chatbots such as ChatGPT and Gemini. The book highlights problematic areas, such as uneven policy enforcement, data gaps, illegal trade, and election misinformation, while proposing a sustainable moderation philosophy for the public agenda." (Publisher description)
1 On methods for content moderation research / Richard Rogers, 1
2 From Twitter to X: Demotion, Community Notes, and the apparent shift from adjudication to consensus-building / Emillie de Keulenaar, 21
3 Ranking authority: A critical audit of YouTube's content moderation / Daniel Jurg, Salvatore Romano, Bernhard Rieder, 71
4 The performance of borderline content on Facebook / Richard Rogers, Kamila Koronska, 97
5 Minors as (misused) content on Instagram / Natalia Sánchez-Querubín, 124
6 Malicious earworms and useful memes: How the far-right surfs TikTok's audio trends / Marloes Geboers, Marcus Bösch, 152
7 The internet's dark alleys: Laissez-faire content moderation and illegal trade on Telegram / Stijn Peeters, 173
8 Grey areas of content moderation: A trace analysis of Pornhub / Lucia Bainotti, 194
9 Gatekeepers of the mobile ecosystem. Understanding app store moderation / Esther Weltevrede, Anne Helmond, Fernando van der Vlist, Stefanie Duguay, Michael Dieter, 221
10 Walking the store. Cultic networks and content moderation on Amazon.com / Marc Tuters, 249
11 Contested components. Studying interface enrichment as a form of content moderation on Google and Bing / Sal Hagen, Guillén Torres, 279
12 DSA, AIA, and LLMs: Approaches to conceptualizing and auditing moderation in LLM-based chatbots across languages and interfaces in electoral contexts / Natalia Stanusch, Raziye Buse Çetin, Salvatore Romano, Miazia Schueler, Meret Baumgartner, Bastian August, Alexandra Roşca, 319
2 From Twitter to X: Demotion, Community Notes, and the apparent shift from adjudication to consensus-building / Emillie de Keulenaar, 21
3 Ranking authority: A critical audit of YouTube's content moderation / Daniel Jurg, Salvatore Romano, Bernhard Rieder, 71
4 The performance of borderline content on Facebook / Richard Rogers, Kamila Koronska, 97
5 Minors as (misused) content on Instagram / Natalia Sánchez-Querubín, 124
6 Malicious earworms and useful memes: How the far-right surfs TikTok's audio trends / Marloes Geboers, Marcus Bösch, 152
7 The internet's dark alleys: Laissez-faire content moderation and illegal trade on Telegram / Stijn Peeters, 173
8 Grey areas of content moderation: A trace analysis of Pornhub / Lucia Bainotti, 194
9 Gatekeepers of the mobile ecosystem. Understanding app store moderation / Esther Weltevrede, Anne Helmond, Fernando van der Vlist, Stefanie Duguay, Michael Dieter, 221
10 Walking the store. Cultic networks and content moderation on Amazon.com / Marc Tuters, 249
11 Contested components. Studying interface enrichment as a form of content moderation on Google and Bing / Sal Hagen, Guillén Torres, 279
12 DSA, AIA, and LLMs: Approaches to conceptualizing and auditing moderation in LLM-based chatbots across languages and interfaces in electoral contexts / Natalia Stanusch, Raziye Buse Çetin, Salvatore Romano, Miazia Schueler, Meret Baumgartner, Bastian August, Alexandra Roşca, 319
