"The evaluation demonstrates that the Citizen Exchange programs have been highly effective in meeting their goals, from short-term changes in individuals’ skills and knowledge to long-term changes within and beyond their media organizations. Indeed, the programs produced tangible results in respondents’ orientation towards their careers and their organizations’ professional practices. When they returned to work, participants applied new skills, adopted new professional or ethical standards, and developed new processes for writing, investigative journalism, and reporting on new subjects. They had substantively enhanced their knowledge of human rights, women in society, anti-corruption, the environment and trafficking in persons. Similarly, they gained a significantly increased understanding of how to access and integrate new technologies and alternative media." (Conclusion, page 133)