Win Win Web Sites: Criteria for a Good Internet Presentation / Georg Angermeier, 3
Fortunately Unable to Escape: Evaluation and Monitoring at Kuangchi Program Service / Jerry Martinson, 7
Controlling Success: Quality Management at Publik-Forum / Thomas Seiterich-Kreuzkamp, 10
Al servicio de la identidad de los pueblos: Editorial Abya Yala / José E. Juncosa, 13
Audience Research: An Essential Component in Broadcasting / Graham Mytton, 16
Feed-back from the Audience: Radio Lumen’s Basis for Programme Decisions / Vladimir Slovak, 21
Evaluation for Action: Learning from Radios Populares / Victor van Oeyen, 25
Boussole de la radio: L’étude d’auditoire pratiquée par Radio Fréquence Espoir / Camille Sawadogo, 32
Rebrik – The Ladder Moving Up: Courage to Self-Assessment / Martina Grochálova, 35
Pogled Makes a Difference: New Concepts for Croatia’s Youth Magazine / Nevenka Gašparovic, 37
Mission and/or Money: The Tygodnik Powszechny in Transition / Adam Boniecki, 40
Check-Up for Training Centres: Framework for the Assessment of Further Journalism Training / A. Sofie Jannusch, 47
Assessing the Voices of South Africa / Sydney Duval, 53
Explaining the Terms: Definitions of Self-Evaluation and External Evaluation / Hermann Dolzer, 57