"The present document .. first proposes a working definition of what misinformation, disinformation and hate speech” (MDH) are and how they can be framed conceptually. It then explains why MDH is of such significant concern to the ICRC and the wider humanitarian sector. Next, it outlines the key challenges and barriers faced by ICRC staff in detecting, assessing and responding to MDH. Finally, it offers recommendations and suggests possible actions for addressing these challenges." (Introduction, page 6)