Introduction and scene-setting, 4
Geo-surveying and tax software helps districts in Ghana become financially autonomous, 10
Citizen-oriented and transparent: local government in Armenia, 12
'Take care online': raising awareness of data protection in Morocco, 14
Ecuador: Using an app to react to violence against women, 16
Palestinian territories: Dooz - a platform for the population of Nablus, 18
Reliable data means a fairer justice system in Bangladesh, 20
Developing the early warning system in the Dominican Republic, 22
A video game in Colombia teaches that violence is never the solution, 24
Crowdsourcing boosts enforcement of legislation in Georgia, 26
App against corruption in Indonesia: technologies for greater transparency, 28
Mauritania: 'Mauritania goes digital': improving municipal services, 30
South Africa: Offline meets online: participatory park design to prevent violence, 32
Trends and looking ahead, 35