"The report presents findings that pose both unique challenges and opportunities for programs seeking to provide humanitarian information to Syrian refugees in Lebanon. So far, according to the report, there is little evidence of any comprehensive strategy or investment in providing a humanitarian communication strategy. Various agencies are employing piecemeal tactics to communication through counseling lines, SMS and face-to-face outreach, yet all of these have their limitations. Furthermore it is clear from Internews research presented here that all current outreach tactics are fundamentally undermined by a profound lack of trust and/or understanding on the part of the refugees about what they are being told, and by whom. Syria has a long history as one of the most media-oppressed countries in the world and the Syrians have a mistrust of media and officialdom in general." (Internews website)