"This chapter aims to introduce the concept of an information intervention as an example of humanitarian action. Typically associated negatively with government efforts to incite conflict and tension, two case studies are explored-Haiti and Syria-to better understand how state-led information interventions can contribute to the restoration of normalcy (Haiti) and the development of community-led civil society (Syria). Of course, both Haiti and Syria remain in flux, making it difficult to draw firm conclusions on the efficacy of these efforts. That said, in both cases, there is evidence of effectiveness. Reports from Haiti indicate that the information intervention provided a crucial backbone for additional humanitarian relief, without which Haitians would have faced far worse devastation. In Syria, the emergence of a robust civil society sector, despite the fact that nearly half of Syrians are now internally or externally displaced, speaks to the capacity for open communications mediums and technologies to facilitate productive storytelling and information sharing." (Conclusion)