I. TOOLKIT PAPERS
An evaluation framework for evaluating the performance and impact of information projects, products and services / Ibrahim Khadar, 37
Indicators: between hard measures and soft judgements / Andreas Springer-Heinze, 46
Production, validation, strategy and status of the toolkit / Karen Batjes and Sarah Cummings, 53
II. WORKING GROUP DISCUSSIONS
Discussions on the toolkit, 65
III. CTA RESOURCE BOOK
The proposed CTA book on: Assessing the impact of information on development / Kay Sayce, 77
IV. FUTURE OF LEAP IMPACT: A REVIEW OF ALLIED INITIATIVES
LEAP: Lessons learned, recommendations for next time / Allison Hewlitt, 85
Support for online collaboration and communities at Bellanet / Katherine Morrow, 88
An introduction to LEAP IMPACT: A collaborative approach to developing evaluation practice in the information sector / Sarah Cummings, 92
The FAO resource kit / Byron Mook, 100
V. FUTURE DIRECTION OF THE TOOLKIT, RESOURCE BOOK AND LEAP IMPACT
Future direction of the toolkit, resource book and LEAP IMPACT, 105