"This paper takes four key policy issues for protecting human rights online - net neutrality; an absence of arbitrary online filtering and blocking; an absence of arbitrary surveillance; and protecting intermediaries from liability for user-generated content. For each policy area it summarises the theoretical economic arguments for adopting a human rights-respecting position, and then attempts to collate any empirical data that exists to back up those arguments. In doing so, the paper aims to assist human rights defenders to develop persuasive arguments that they can use with policy-makers, and to highlight areas where more research and evidence is needed." (Summary, page 6)