"This handbook can stand alone as a guide on how to design and construct a results-based M&E system in the public sector. It can also be used in conjunction with a workshop developed at the World Bank entitled “Designing and Building a Results-Based Monitoring and Evaluation System: A Tool for Public Sector Management.” The goal of the handbook is to help prepare you to plan, design, and implement a results-based M&E system within your organization. In addition, the handbook will also demonstrate how an M&E system can be a valuable tool in supporting good public management. The focus of the handbook is on a comprehensive ten-step model that will help guide you through the process of designing and building a results-based M&E system. These steps will begin with a “Readiness Assessment” and will take you through the design, management, and, importantly, the sustainability of your M&E system. The handbook will describe these steps in detail, the tasks needed to complete them, and the tools available to help you along the way." (Preface, page xii)
Building a Results-Based Monitoring and Evaluation System, 1
Step 1: Conducting a Readiness Assessment, 39
Step 2: Agreeing on Outcomes to Monitor and Evaluate, 56
Step 3: Selecting Key Performance Indicators to Monitor Outcomes, 65
Step 4: Setting Baselines and Gathering Data on Indicators, 80
Step 5: Planning for Improvement—Selecting Results Targets, 90
Step 6: Monitoring for Results, 96
Step 7: The "E" in M&E—Using Evaluation Information to Support a Results-Based Management System, 113
Step 8: Reporting the Findings, 129
Step 9: Using the Findings, 138
Step 10: Sustaining the M&E System within the Organization, 151
Making Results-Based M&E Work for You and Your Organization, 162
Annex I: Assessing Performance-Based Monitoring and Evaluation Capacity: An Assessment Survey for Countries, Development Institutions, and Their Partners, 174
Annex II: Readiness Assessment: Toward Results-Based Monitoring and Evaluation in Egypt, 178
Annex III: Millennium Development Goals (MDGs): List of Goals and Targets, 200
Annex IV: National Evaluation Policy for Sri Lanka: Sri Lanka Evaluation Association (SLEva) jointly with the Ministry of Policy Development and Implementation, 204
Annex V: Andhra Pradesh (India) Performance Accountability Act 2003: (Draft Act) (APPAC Act of 2003), 211
Annex VI: Glossary: OECD Glossary of Key Terms in Evaluation and Results-Based Management (2002), 223