Document details

The Networked Nonprofit: Connecting with Social Media to Drive Change

San Francisco: Jossey-Bass (2010), xix, 201 pp.

Contains illustrations, glossary pp. 181-187, index

ISBN 9780470547977 (pbk)

Signature commbox: 70-PR-E 2010

"This groundbreaking resource offers a set of guiding principles to help nonprofit leaders navigate the transition from top-down organizations to a networked approach enabled by technology. The book contains specific strategies for implementation and secrets to success from nonprofits who have used new social media tools effectively themselves. It also offers effective exercises and how-to's for implementation. A key element of this book is interviews with current nonprofit managers who have learned how to jump into the social media fray without a net and thrived because of it." (Publisher description)
1 Introducing networked nonprofits, 1
2 Nonprofit challenges and trends, 11
I. HOW TO BECOME A NETWORKED NONPROFIT
3 Understanding social networks, 25
4 Creating a social culture, 41
5 Listening, engaging, and building relationships, 59
6 Building trust through transparency, 73
7 Making nonprofit organizations simpler, 87
II. WHAT TO DO AS A NETWORKED NONPROFIT
8 Working with crowds, 105
9 Learning loops, 121
10 From friending to funding, 135
11 Governing through networks, 151
Conclusion, 163