The NTL Handbook of Organization Development and Change: Principles, Practices, and Perspectives
San Francisco: Pfeiffer, 2nd ed. (2014), xli, 710 pp.
Contains index
ISBN 978-1-118-83616-3; 978-1-118-48581-1 (print)
Signature commbox: 00-Manahgement-E 2014
"The NTL Handbook of Organization Development and Change is a vital tool for anyone who wants to know how to effectively bring about meaningful and sustainable change in organizations―even in the state of turbulence and complexity that today’s organizations encounter. Featuring contributions from leading practitioners and scholars in the field, each chapter explores a key aspect of organization development. In this new edition, each of the 34 chapters has been revised in response to recommendations from the contributors and NTL members." (Publisher description)
I. ORGANIZATION DEVELOPMENT AS A PROFESSION AND FIELD OF PRACTICE
1 Organization Development as an Evolving Field of Practice / Robert J. Marshak
2 A History of Organization Development / Stanley R. Hinckley, Jr.
3 Values, Ethics, and OD Practice / David Jamieson and William Gellermann
4 Action Research in Organization Development: History, Methods, Implications, and New Developments / David Kiel
5 System Perspectives and Organization Development / Patricia Bidol-Padva and John Nkum
6 Use of Self as an OD Practitioner / Mary Ann Rainey and Brenda B. Jones
II. PERSPECTIVES ON ORGANIZATION DEVELOPMENT PRACTICE
7 OD Map: The Essence of Organization Development / Ted Tschudy
8 The Organization Development (OD) Consulting Process / Susan M. Gallant and Daisy Rios
9 Theory and Practice of Multicultural Organization Development / Bailey W. Jackson
10 Dialogic Organization Development / Gervase R. Bushe and Robert J. Marshak
11 Sustainable Organization Development / Bauback Yeganeh and Ante Glavas
III. ORGANIZATION CHANGE, LEADERSHIP AND CULTURE
12 A Framework for Change: Capacity, Competency, and Capability / Brenda B. Jones
13 Organization Change Theories and Models / Michael Brazzel
14 Organizational Change Processes / Sonia Cote and Ed Mayhew
15 Tapping the Power of Emergent Change / Jill Hinson and David Osborne
16 Organization Leadership: Leading in a Learning Way / Mary Ann Rainey and David A. Kolb
17 Culture Assessment as an OD Intervention / Edgar H. Schein
IV. WORKING WITH GROUPS AND INDIVIDUALS
18 The Natural Development of Work Groups: Emergent Leadership / Donald T. Brown
19 Working with Groups in Organizations / Matt Minahan
20 Large Group Interventions / Barbara Benedict Bunker and Billie T. Alban
21 Working with Individuals in Organizations: Coaching, Facilitating Interaction with Others, and Strategic Advising / Edwin C. Nevis, Jonno Hanafin, and Mary Ann Rainey
V. MULTICULTURAL PERSPECTIVES
22 Diversity and Inclusion in Organizational Practice / Ilene Wasserman, Placida Gallegos, and Erin Taylor
23 Borders and Boundaries: Cross-Cultural Perspectives for OD Practitioners / Sean Gaffney
24 Global OD Practice: The Legacy of Colonialism and Oppression / Anne H. Litwin
25 Appreciative Inquiry as an Organization Development and Diversity Process / Cathy L. Royal
26 Developing Multicultural Organizations: An Application of the Multicultural OD Model / Evangelina Holvino
VI. AREAS OF FOCUS IN ORGANIZATIONAL DEVELOPMENT
27 OD Practitioners as Agents of Social Change / Mark Leach and Robin Katcher
28 The Power of Emotional Intelligence and How to Create Resonance at Work / Annie McKee and Frances Johnston
29 Organization Network Dynamics and Analysis / Maya Townsend
30 Working with Energy in Organizations / Juliann Spoth
31 Learning Systems and Organization Development / Anthony J. DiBella
VII. THE PRESENT AND FUTURE OF ORGANIZATION DEVELOPMENT
32 Kurt Lewin: Some Reflections / Mary Ann Rainey
33 A Lewinian Lens on OD s Emerging Now / Lennox E. Joseph and Jean E. Neumann
34 The Future of Organization Development in a VUCA World / Roland E. Livingston
1 Organization Development as an Evolving Field of Practice / Robert J. Marshak
2 A History of Organization Development / Stanley R. Hinckley, Jr.
3 Values, Ethics, and OD Practice / David Jamieson and William Gellermann
4 Action Research in Organization Development: History, Methods, Implications, and New Developments / David Kiel
5 System Perspectives and Organization Development / Patricia Bidol-Padva and John Nkum
6 Use of Self as an OD Practitioner / Mary Ann Rainey and Brenda B. Jones
II. PERSPECTIVES ON ORGANIZATION DEVELOPMENT PRACTICE
7 OD Map: The Essence of Organization Development / Ted Tschudy
8 The Organization Development (OD) Consulting Process / Susan M. Gallant and Daisy Rios
9 Theory and Practice of Multicultural Organization Development / Bailey W. Jackson
10 Dialogic Organization Development / Gervase R. Bushe and Robert J. Marshak
11 Sustainable Organization Development / Bauback Yeganeh and Ante Glavas
III. ORGANIZATION CHANGE, LEADERSHIP AND CULTURE
12 A Framework for Change: Capacity, Competency, and Capability / Brenda B. Jones
13 Organization Change Theories and Models / Michael Brazzel
14 Organizational Change Processes / Sonia Cote and Ed Mayhew
15 Tapping the Power of Emergent Change / Jill Hinson and David Osborne
16 Organization Leadership: Leading in a Learning Way / Mary Ann Rainey and David A. Kolb
17 Culture Assessment as an OD Intervention / Edgar H. Schein
IV. WORKING WITH GROUPS AND INDIVIDUALS
18 The Natural Development of Work Groups: Emergent Leadership / Donald T. Brown
19 Working with Groups in Organizations / Matt Minahan
20 Large Group Interventions / Barbara Benedict Bunker and Billie T. Alban
21 Working with Individuals in Organizations: Coaching, Facilitating Interaction with Others, and Strategic Advising / Edwin C. Nevis, Jonno Hanafin, and Mary Ann Rainey
V. MULTICULTURAL PERSPECTIVES
22 Diversity and Inclusion in Organizational Practice / Ilene Wasserman, Placida Gallegos, and Erin Taylor
23 Borders and Boundaries: Cross-Cultural Perspectives for OD Practitioners / Sean Gaffney
24 Global OD Practice: The Legacy of Colonialism and Oppression / Anne H. Litwin
25 Appreciative Inquiry as an Organization Development and Diversity Process / Cathy L. Royal
26 Developing Multicultural Organizations: An Application of the Multicultural OD Model / Evangelina Holvino
VI. AREAS OF FOCUS IN ORGANIZATIONAL DEVELOPMENT
27 OD Practitioners as Agents of Social Change / Mark Leach and Robin Katcher
28 The Power of Emotional Intelligence and How to Create Resonance at Work / Annie McKee and Frances Johnston
29 Organization Network Dynamics and Analysis / Maya Townsend
30 Working with Energy in Organizations / Juliann Spoth
31 Learning Systems and Organization Development / Anthony J. DiBella
VII. THE PRESENT AND FUTURE OF ORGANIZATION DEVELOPMENT
32 Kurt Lewin: Some Reflections / Mary Ann Rainey
33 A Lewinian Lens on OD s Emerging Now / Lennox E. Joseph and Jean E. Neumann
34 The Future of Organization Development in a VUCA World / Roland E. Livingston