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The Role of Social Media and User-Generated Content in Post-Conflict Peacebuilding

Washington, DC: World Bank, Transitional Demobilization and Reintegration Program (TDRP) (2013), 14 pp.

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"There is much literature and examples on how ICTs can be used by peace practitioners. However the bulk of this literature focuses on the use of ICTs before and during conflict, for example in conflict prevention and early warning. What about the use of ICTs in post-Conflict situations; after the negotiation of peace agreements? How can ICTs be used in post-Conflict interventions; more specifically in post-Conflict peacebuilding and post-Conflict reconstruction and recovery? What role of can be played here by social media and user-generated content?" (Introduction)