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Humanitarian Connectivity Needs and Usage Assessment: Guidance for Implementing the Toolkit
London: GSMA (2021), 39 pp.
The Climate Crisis: Mobile-Enabled Solutions in Humanitarian Emergencies
London: GSMA (2021), 27 pp.
The State of Mobile Internet Connectivity 2021
Deep Insights
GSMA (2021), 66 pp.
"Six years ago, about a third of the world’s population were using mobile internet. Today, it is more than half. Despite this progress, the pandemic has highlighted how big gaps in connectivity persist, even in high-income markets. 3.8 billion people still do not have access to the internet – du
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Developing Mobile Digital Skills in Low- and Middle-Income Countries
London: GSMA (2021), 16 pp.
Mobile for Humanitarian Innovation Fund: Portfolio (2017-2022)
London: GSMA (2021), 28 pp.
Mobile for Development: Reducing Inequalities in Our World
London: GSMA (2020), 31 pp.
A Monitoring, Evaluation and Learning (MEL) Framework for Humanitarian Innovation Programmes
London: GSMA (2020), 18 pp.
Human-Centred Design in Humanitarian Settings: Methodologies for Inclusivity
Key Guides
London: GSMA (2020), 40 pp.
"To ensure that mobile solutions are designed inclusively in humanitarian contexts, it is important that target users are involved as co-creators of the future they want. A human-centred design approach is one way to ensure that users’ perspectives are fully integrated into programme design. This
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Reaching 50 Million Women with Mobile: A Practical Guide
London: GSMA; Altai Consulting (2020), 41 pp.
"The persistent gender gap in mobile access and use is already well documented, as are the significant benefits of closing it. Across low- and middle-income countries today, women are eight per cent less likely than men to own a mobile phone, 20 per cent less likely to use mobile internet and 33 per
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Human Rights Guidance for the Mobile Industry
London: GSMA (2020), 23 pp.
"The aim of this document is to provide an introduction for companies to consider the relevance of the following issues for their operations, as well as inspiration and resources to begin to formalise their management of human rights. It is recognised that many of these issues cannot be solved by on
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"There are now more than 3.8 billion mobile internet subscribers globally, representing 49% of the world’s population. However, adoption has not been equitable, with mobile internet adoption standing at 26% in Sub-Saharan Africa at the end of 2019. The region accounts for almost half of the global
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The Digital Exclusion of Women with Disabilities: A Study of Seven Low- and Middle-Income Countries
London: GSMA (2020), 43 pp.
"1. Women with disabilities have among the lowest rates of mobile and smartphone ownership. In most countries, ownership gaps are widest between men without disabilities and women with disabilities. Even in countries where the mobile gender gap is small or nonexistent, there is still a disability ga
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The Mobile Disability Gap Report 2020
London: GSMA (2020), 31 pp.
Principles for Driving the Digital Inclusion of Persons with Disabilities
London: GSMA (2020), 16 pp.
Bridging the Mobile Disability Gap in Refugee Settings
London: GSMA (2019), 21 pp.
"Based on the findings of this report there are a number of recommendations for how stakeholders across the sector can play their part in bridging the mobile disability gap in refugee contexts. Stakeholders will be most effective if they are coordinated and base their actions on understanding the sp
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