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2021 Mobile Industry Impact Report: Sustainable Development Goals
London: GSMA (2021), 61 pp.
Mobile for Humanitarian Innovation Fund: Portfolio (2017-2022)
London: GSMA (2021), 28 pp.
"Over half a billion people who are living in areas with a mobile broadband network are not using mobile internet, despite substantial increases in mobile broadband coverage since 2014. Significant gender and rural-urban gaps persist. Women are 37% less likely to use mobile internet than men. Signif
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COVID-19 and Digital Humanitarian Action: Trends, Risks and the Path Forward
London: GSMA (2021), 36 pp.
Humanitarian Connectivity Needs and Usage Assessment: Guidance for Implementing the Toolkit
London: GSMA (2021), 39 pp.
Reaching 50 Million Women with Mobile: A Practical Guide
London: GSMA; Altai Consulting (2020), 41 pp.
"The persistent gender gap in mobile access and use is already well documented, as are the significant benefits of closing it. Across low- and middle-income countries today, women are eight per cent less likely than men to own a mobile phone, 20 per cent less likely to use mobile internet and 33 per
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The Digital Exclusion of Women with Disabilities: A Study of Seven Low- and Middle-Income Countries
London: GSMA (2020), 43 pp.
"1. Women with disabilities have among the lowest rates of mobile and smartphone ownership. In most countries, ownership gaps are widest between men without disabilities and women with disabilities. Even in countries where the mobile gender gap is small or nonexistent, there is still a disability ga
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A Monitoring, Evaluation and Learning (MEL) Framework for Humanitarian Innovation Programmes
London: GSMA (2020), 18 pp.
Human Rights Guidance for the Mobile Industry
London: GSMA (2020), 23 pp.
"The aim of this document is to provide an introduction for companies to consider the relevance of the following issues for their operations, as well as inspiration and resources to begin to formalise their management of human rights. It is recognised that many of these issues cannot be solved by on
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Human-Centred Design in Humanitarian Settings: Methodologies for Inclusivity
Key Guides
London: GSMA (2020), 40 pp.
"To ensure that mobile solutions are designed inclusively in humanitarian contexts, it is important that target users are involved as co-creators of the future they want. A human-centred design approach is one way to ensure that users’ perspectives are fully integrated into programme design. This
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"There are now more than 3.8 billion mobile internet subscribers globally, representing 49% of the world’s population. However, adoption has not been equitable, with mobile internet adoption standing at 26% in Sub-Saharan Africa at the end of 2019. The region accounts for almost half of the global
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Mobile for Development: Reducing Inequalities in Our World
London: GSMA (2020), 31 pp.
Principles for Driving the Digital Inclusion of Persons with Disabilities
London: GSMA (2020), 16 pp.
The Mobile Disability Gap Report 2020
London: GSMA (2020), 31 pp.
Bridging the Mobile Disability Gap in Refugee Settings
London: GSMA (2019), 21 pp.
"Based on the findings of this report there are a number of recommendations for how stakeholders across the sector can play their part in bridging the mobile disability gap in refugee contexts. Stakeholders will be most effective if they are coordinated and base their actions on understanding the sp
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