"There is a growing public and academic debate on the societal impacts of the internet and, in particular, social media. For its proponents, social media is a force for change, which can challenge entrenched hierarchies, redistribute power, democratize information, support mass mobilization and cont ... ribute to the building of global movements. Increasingly such positivist arguments are being questioned. Critics argue that it has become a sinister force, facilitating the spread of ‘fake news’, providing an instrument for citizen surveillance and re-enforcing neoliberal hegemony. The community development literature has barely engaged in those debates around social media that appear urgent in other disciplines. Social media has been seen as a value-free tool for broadcasting and dissemination, and neither evaluated as a force for change nor examined as an instrument of neoliberal intents. Although there is a community development literature on neoliberalism and globalization, it often accepts these, rather than critiques them, as the contexts within which community development operates. Challenging established power imbalances and enhancing citizen participation in democratic processes are purposes central to community development values. Analysis of wider literature raises questions with regard to the values embedded in the technologies from which enhanced levels of participation and engagement are expected to flow. It also raises questions about who benefits most from the affordances of these technologies. This article, drawing on an extensive literature review, presents the case for community development values to be asserted in these debates." (Abstract) more

"The literature on the social uses of social technologies is substantial and expanding. Using over 400 sources, the current review outlines the key themes emerging from academic, grey literature and online material in this field. Much of this literature argues for the transformative power of social ... media, through its capacity to democratise and generate action through horizontal networks. The literature is dominated by studies of and commentary on the political impact of social media use, in particular in forms of protest. But while these technologies may have helped to change some processes, there seems to have been little lasting impact on broader outcomes in terms of empowerment, equalities or social justice. Nor is there evidence, at the less-publicised level of the community sector, that such outcomes have been or will be affected by uses of social media. Within the third sector literature, the dominance of material relating to marketing and fundraising for charities obscures a lack of case studies of community organisations’ use of social media. Research suggests that networked individuals may now carry out community action roles more efficiently than organisations. There is evidence that social media is changing the way social actions are organised: not just collective action but also ‘connective’ action. Community organisations will need to adjust to a changing role in the processes of knowledge generation and sharing." (Abstract) more