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Connecting the Last Mile: The Role of Communications in the Great East Japan Earthquake

Lois Appleby

London; Washington, DC: Internews Europe; Internews (2013), 53 pp.

"Connecting the Last Mile explores how communities in the most devastated areas of the prefectures of Iwate, Miyagi and Fukushima got their information. It identifies which communications channels were used before, during and after the earthquake and tsunami, and it attempts to answer a central ques ... more

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The New Tunisian Legislative Framework: A Focus on Press and Audiovisual Media

Joan Barata Mir

Internews (2012), 15 pp.

This report analyzes the most important trends of two recent major laws aimed at regulating free speech and media issues in Tunisia: Decree 115 of 2011 (Decree 115/2011), on the Press, Printing and Publishing, and Decree 116 of 2011 (Decree 116/2011), on the Freedom of Audiovisual Communication and ... more

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Chad and the Darfur Refugee Crisis: Internews Humanitarian Information Service's Program in Chad 2005-2012

Celeste Hicks, Meredith Kohut

Arcata, Calif.; Washington, DC: Internews (2012), 56 pp.

"Starting in 2005, Internews built three humanitarian radio stations in Eastern Chad to help those fleeing the violence in Darfur to receive the critical news and information they needed to survive. Seven years after the first station went on air, Internews has left eastern Chad as funding to intern ... more

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Speak Up, Speak Out: A Toolkit for Reporting on Human Rights Issues
Key Guidance

Jean Fairbairn

Washington, DC; Arcata, Calif.: Internews (2012), viii, 174 pp.

"This publication is both a human rights reference guide and a workbook. It draws on a variety of research, training, and experience - especially that of the United Nations (UN) and the International Centre for War and Peace Reporting. Section 1 on "Human rights knowledge" introduces human rights, t ... more

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Perceptions and Sources of Information in the Obo Region

Patrick Vinck, Jean-Pierre Dushime

Internews; Humanitarian Innovation Fund (2012), 11 pp.

"Between May 19th-27th, 2012, a team of four trained interviewers conducted interviews with 400 randomly selected adults representative of the adult population in Obo, the capital of Haut-Mbomou, one of the 14 prefectures of the Central African Republic (CAR), and its surroundings [...] Radio is the ... more

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When Information Saves Lives: Internews Humanitarian Information Projects. 2011 Annual Report

Jacobo Quintanilla, Lizzie Goodfriend

Arcata, Calif.; Washington, DC; Paris; London: Internews; Internews Europe (2012), 77 pp.

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The Media Map Project: Cambodia. Case Study on Donor Support to Independent Media, 1990-2010

Margarette Roberts

Washington, DC: Internews; World Bank Institute (2012), 66 pp.

"Donor funded media development is a relatively new phenomenon, resulting in minimal impact. Modest gains have been made: technical improvements in television production, some better skilled journalists, development of journalists’ associations and a code of ethics, and greater citizen engagement. ... more

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The Media Map Project: The Democratic Republic of the Congo. Case Study on Donor Support to Independent Media, 1990-2010
Top Insights

Marie-Soleil Frère

Washington, DC: Internews; World Bank Institute (2012), 98 pp.

"Today, the DRC tops the African charts in the number of registered media outlets, be they print media, radio or television. In 2008, 638 publications were registered country-wide; there were 341 radio stations and 82 television stations, although TV is still an essentially urban phenomenon, given t ... he lack of access to electricity. Despite this hugely diverse media landscape, citizens in the provinces are often deprived of access to information, as the media are most concentrated in the capital city, Kinshasa. Congolese media outlets are characterized by poor content, a severe shortage of material and technical capacity, and significant sustainability problems. Journalists work in an unsafe environment, lack regular salaries and protection, and regularly struggle with threats to press freedom. The legal and regulatory framework does not provide sufficient guarantees and basic regulations to ensure that media outlets abandon their “informal” practices. The advertising market is still undeveloped and disorganized, providing little financial backing to media companies. The supposedly “public” broadcaster is the mouthpiece of the government, and the only “public service broadcaster” is Radio Okapi, a UN-based station. In such an unfavorable context, the involvement of donors has become increasingly important over the last 20 years. The reasons why donors have intervened and continue to support the media sector are tied to the country’s political situation. The media have thus been supported for a variety of reasons: from 1990 to 1997: to encourage new democratic media freedoms; from 2000 to 2004: to promote a return to peace and reconstruction during negotiations to solve the conflict; from 2004 to 2007: to enable the media to play their part during the electoral process, as the first democratic elections during the last 40 years took place in 2006; from 2007 to 2011: to establish a solid and responsible press likely to take part in the consolidation of democracy. Reaching $80 million over the past ten years, media support by donors and operators has varied, essentially covering five types of activities: the creation of “neutral” and “apolitical” media and content (a recurring strategy in post-conflict countries); direct support (funds or equipment) for a number of outlets; media staff training; strengthening of the sector’s professional organizations and associations; consolidation of public institutions to organize the sector (including regulation and legal reform). Each of these types of interventions has generated both positive impacts and negative effects on individual journalists, newsrooms, media outlets and local organizations in the media sector. Beneficiaries, donors, and INGOs have all advanced their own critiques regarding the ways in which media support initiatives have been designed, implemented and assessed so far. They also make suggestions about how to improve media support in the future, to make it more consistent with the needs of the local Congolese media." (Executive summary, page 6-7 more

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The Media Map Project: Mali. Case Study on Donor Support to Independent Media, 1990-2010

Heather Gilberds

Washington, DC: Internews; World Bank Institute (2012), 46 pp.

"Mali’s media remain significantly underdeveloped in terms of business management, audience research and long-term sustainability. Many media organizations remain dependent on donor funding and have done little to develop business models to attract other sources of revenue. There are more than 50 ... more

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The Media Map Project: Peru. Case Study on Donor Support to Independent Media, 1990-2010

Gabriela Martínez

Washington, DC: Internews; World Bank Institute (2012), 53 pp.

"Peru’s media development landscape is uniquely characterized by prolonged funding of community radios by the Catholic Church, beginning in the 1960s and continuing until today. This activity appears to redress to some degree the lack of balanced development between Lima and the provinces. The 199 ... more

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The Media Map Project: Kenya. Case Study Snapshot of Donor Support to ICTs and Media, 2011

Katharine Allen, Iginio Gagliardone

Washington, DC: Internews; World Bank Institute (2012), 39 pp.

"For the media in Kenya to improve further, the following recommendations emerge from the study: Provide clear regulation that liberates the media at all levels, including in the editorial process; invest in practical training of media professionals to cope with the dynamic media sector and the new ... more

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The Media Map Project: Ukraine. Case Study on Donor Support to Independent Media, 1990-2010

Katerina Tsetsura, Anastasia Grynko, Anna Klyueva

Washington, DC: Internews; World Bank Institute (2012), 61 pp.

"Western donor interventions to establish and develop an independent media landscape in Ukraine have been successful overall. Multiple Western donors have helped to support the development of civil society in Ukraine and the development of its independent media system. The political landscape, speci ... more

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Deciphering User-Generated Content in Transitional Societies: A Syria Coverage Case Study

Juliette Harkin, Kevin Anderson, Libby Morgan, Briar Smith

Washington, DC: Internews; Annenberg School for Communication, Center for Global Communication Studies (CGCS) (2012), 40 pp.

"The objective of this study is to look at how two prominent Arab-language news organisations, BBC Arabic and Al Jazeera Arabic (AJA), have used social media and user-generated content — photos, videos and comments — to provide coverage of the uprising in Syria. Due to the unique pressures in co ... more

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Répertoire des médias et de la communication en Centrafrique

Bangui: Internews (2012), 22 pp.

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The Wanakonnect Pilot Project: Using Mobile Money to Create a Revenue System for Local Radio Stations in Kenya

Angela Crandall, Leonida Mutuku

Arcata, Calif.; Washington, DC: Internews (2012), 66 pp.

"The community radio stations participating in the pilot project offer special dedication and greeting programs that allow community members to send greetings to friends and family on air. The main objective of this pilot was to understand whether these generally underfunded radio stations could mon ... more

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Exploring Citizen Journalism for Rural Indonesia: Research Report on a Pilot Project Using Text Messaging and Interactive Voice Response Technology

Restu Pratiwi

Arcata, Calif.; Washington, DC: Internews (2012), 26 pp.

"To help improve the flow of information among marginalized communities of West Kalimantan Indonesia, where large palm oil companies wield tremendous power, the Internews Center for Innovation and Learning initiated a three-month pilot project in September 2011 that combined the power of mobile phon ... more

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Speak Safe: Media Workers’ Toolkit for Safer Online and Mobile Practices
Key Guidance

Sam Tennyson

Washington, DC; Arcata, Calif.: Internews (2012), 56 pp.

"Speak safe" introduces reporters, journalists and bloggers to simple yet effective practices for maintaining control of important information and communications. Thirteen short chapters, of two to four pages each, provide basic knowledge about issues such as safe emailing, surfing, Wi-Fi, data dele ... more

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Syria Crisis: Humanitarian Information Needs Assessment - Zaatari Refugee Camp, Jordan

Jacobo Quintanilla

Arcata, Calif.; London: Internews (2012), 17 pp.

"Internews surveyed more than 120 Syrian refugees in Zaatari camp, asking a set of 30 questions about information needs, sources, and trust levels. Additionally, 20 in-depth key informant interviews were conducted with humanitarian workers and media professionals in Jordan and in Beirut, Lebanon. As ... more

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Final Reflections: Integrating Local Media and ICTs Into Humanitarian Response in the Central African Republic

Patrick Vinck, Jean-Pierre Dushime

Internews; Humanitarian Innovation Fund (2012), 8 pp.

Internews' project Integrating Local Media and Information and Communications Technology (ICTs) into Humanitarian Response in the Central African Republic (CAR) was an project aimed at improving emergency response, community participation and community resilience. This report presents the final refl ... more

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The State of Telecommunications and Internet in Afghanistan: Six Years Later, 2006-2012

Javid Hamdard

Internews; USAID (2012), 57 pp.

"This report presents a comprehensive and multidimensional overview of the Information and Communication Technologies (ICTs) sector in Afghanistan, covering developments and intersections across the areas of Internet and telecom infrastructure; policy, services, accessibility and affordability; key ... more

Speak Up, Speak Out: A Toolkit for Reporting on Human Rights Issues Key Guidance

The Media Map Project: The Democratic Republic of the Congo. Case Study on Donor Support to Independent Media, 1990-2010 Top Insights

Speak Safe: Media Workers’ Toolkit for Safer Online and Mobile Practices Key Guidance

Speak Up, Speak Out: A Toolkit for Reporting on Human Rights Issues
Key Guidance

The Media Map Project: The Democratic Republic of the Congo. Case Study on Donor Support to Independent Media, 1990-2010
Top Insights

Speak Safe: Media Workers’ Toolkit for Safer Online and Mobile Practices
Key Guidance