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Content Moderation & Regulation: Social Media
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Between ‘filter bubbles’ and community leaders: An exploratory study of Facebook groups for Russophones/Russians in the Netherlands
Journal of Global Diaspora & Media, volume 1, issue 1 (2020), pp. 89-105
"Through an exploration of Facebook groups designed for Russophones and Russians in the Netherlands, this study considers online community belonging negotiations. In doing so, the article aims to address the role of online administrators (admins) in online community construction, seeking to enrich t
...
Social Media Codes of Conduct: Reflections for Mediators
Centre for Humanitarian Dialogue (2020), 8 pp.
"This article summarises preliminary reflections for mediators on social media codes of conduct. Such codes of conduct, to be agreed upon by conflict stakeholders, would aim to prevent and mitigate the use of social media to exacerbate conflicts or jeopardise peace processes. Such codes of conduct w
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Social Media Platforms and Content Exposure: How to Restore Users’ Control
Competition and Regulation in Network Industries, volume 20, issue 1 (2019), pp. 86-110
"Social media platforms have become themain channel for people to communicate, access information and share content. A handful of giant platforms dominate the markets and, through a complex typology of conducts, are able to strongly affect users’ exposure to content, violating their privacy, as we
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Glasnost! Nine Ways Facebook Can Make Itself a Better Forum for Free Speech and Democracy
Oxford: Reuters Institute for the Study of Journalism (2019), 27 pp.
"Following multiple controversies in the past two years, Facebook is seeking to implement much needed processes for self-regulation and governance to help regain the trust of the public, politicians, and regulatory authorities. Facebook has thus entered a new era of cautious glasnost, inviting resea
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Beyond the “Big Three”: Alternative Platforms for Online Hate Speech
SCAN Specialised Cyber-Activists Network (2019), 13 pp.
"As the ‘big three’ social media platforms Facebook, YouTube and Twitter increasingly lose their relevance for young users, other social media, especially Instagram, step up to fill this space. Our research showed that hate groups and extremists wishing to influence minors or young adults with t
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Polarisation and Peacebuilding Strategy on Digital Media Platforms: Current Strategies and their Discontents
Tokyo: Toda Peace Institute (2019), 17 pp.
This is the second of two policy briefs on polarisation. The first policy brief, “Polarisation and Peacebuilding Strategy on Digital Media Platforms: The Current Research,” reviewed the research, and concluded by recommending directions for future research. This brief describes interventions: (a
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Human Rights Impact Assessment: Facebook in Myanmar
BSR (2018), 60 pp.
"Facebook commissioned BSR to undertake a human rights impact assessment (HRIA) of the company’s presence in Myanmar. BSR undertook this HRIA between May and September 2018, using a methodology based on the UN Guiding Principles on Business and Human Rights (UNGPs). This assessment identifies and
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Self-regulation and ‘hate speech’ on social media platforms
London: Article 19 (2018), 31 pp.
"A number of recent legislative initiatives on ‘hate speech’, including most prominently the 2017 German NetzDG law on social media, make reference to some forms of self-regulation. Voluntary mechanisms between digital companies and various public bodies addressing ‘hate speech’ and other is
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