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State of digital development and trends in the Arab States region: Challenges and opportunities

Geneva: ITU (2025), iv, 53 pp.

"This report offers a comprehensive snapshot of the region’s digital landscape, highlighting both remarkable progress and persisting challenges. Ninety-five per cent of the population in this region is covered by mobile broadband networks, and more than half of the countries have already achieved ... more

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Digital Ecosystem Country Assessment (DECA): Ghana

Reyn Anderson, Yaroslav Eferin, Kate Gromova, Vlad Manoil, Victor Teppeh

USAID, Digital Frontiers Project, external version (2024), 149 pp.

"Ghana is among Sub-Saharan Africa’s leaders in digital transformation. Over the past decade, the government has put the key institutions, legislative frameworks, strategies, and policies in place that are necessary to drive change. The Ministry of Communications and Digitalization leads and coord ... inates development and implementation of a core set of policies and strategies that are digitally transforming the government, economy, and society. The ICT for Accelerated Development (ICT4AD) Policy has guided this journey for more than a decade. A new Digital Economy Policy is drafted and under review to drive the next stage of Ghana’s digital development. The National Financial Inclusion and Development Strategy and the National Cyber Security Policy and Strategy have also been key. Ghana adopted an inclusive approach to developing its cybersecurity strategy, which contributed to improved cybersecurity capacity and considered citizens’ online safety and freedoms. However, a clear strategy for protecting critical national infrastructure is missing. Ghana has been a pioneer and champion of digital government transformation in West Africa over the past decade, with funding and support from the World Bank. Important whole-of-government platforms and services have been put in place, including the Government Wide Area Network (GWAN), which provides internet connection to more than 1,000 district assemblies, hospitals, police stations, and post offices across the country; a National Data Center; the Smart workplace suite, which includes email and productivity tools for government employees; and Ghana.gov portal, a one-stop-shop for citizen services. Still, digital government transformation is incomplete. Easy, efficient, online government services are in demand, but the Ghana.gov portal options are limited, and most major government service providers have their own separate online services portals. The national identity Ghana Card could enhance digital service delivery by providing a universally recognized, secure, and easy-to-use means of digital identification and authentication for citizens when accessing both public and private digital services, but the current identification system is not integrated with other government-operated databases, significantly reducing its many potential applications. The Regional Coordinating Councils, and metropolitan, municipal, and district assemblies (MMDAs) are just now embarking on the digital transformation journey. The Ministry of Local Government and Rural Development coordinates their efforts. Challenges for Ghana’s remaining efforts at digital government transformation include adequate funding to manage and maintain its connectivity and data center infrastructure, affordable internet for regional governments, inadequate digital literacy and skills among mid-level and regional staff, or related national training programs. A big skill gap exists in cybersecurity; Ghana faces a deficit of skilled cybersecurity professionals. The government also needs to improve efforts at stakeholder engagement and awareness-raising when developing new policy proposals." (Executive summary, pages 11-12) more

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Digital Ecosystem Country Assessment (DECA): El Salvador

Raiyan Kabir, Iris Palma, Peter Johnson

USAID, Digital Frontiers Project (2023), 90 pp.

"The El Salvador Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the El Salvador DECA. It outlines the key aspects of El Salvador’s digital ecosystem and provides 10 recommendations for creating a more inclusive, safe, and enabling environment. Guide ... more

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Digital Ecosystem Country Assessment (DECA): Mali

Sophia Anong, Bouchaib Bounabat, Patrick Malone

USAID, Digital Frontiers Project (2023), 99 pp.

"The Mali Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the Mali DECA. It outlines the key aspects of Mali’s digital ecosystem and provides 11 recommendations for creating a more inclusive, safe, and enabling environment. Guided by 3 USAID/Mali pri ... more

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Digital Ecosystem Country Assessment (DECA): Bangladesh

Mohammad Ashrafuzzaman, Raiyan Kabir, Connor Mackenzie, Olga Morawczynski

USAID, Digital Frontiers Project (2023), 116 pp.

"The Bangladesh Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the Bangladesh DECA. It outlines the key aspects of Bangladesh's digital ecosystem and provides 10 recommendations for creating a more inclusive, safe, and enabling environment. Guided by ... three USAID/Bangladesh priorities, which include i ) improved democratic systems that promote transparency, accountability, and integrity; ii) enhanced opportunities for an inclusive, healthy, educated society, and a robust economy; and iii) strengthened resilience to shocks and stressors, the DECA process included desk research, consultations with USAID/Bangladesh technical offices, and 81 key informant interviews with stakeholders from civil society, academia, and the private and public sectors. Key findings include: Bangladesh’s digital ecosystem has steadily evolved over the last decade; the Government of Bangladesh (GoB)'s Vision 2021 and Vision 2041 underscore the importance of Digital Bangladesh and have been drivers for digital transformation across the country. However, undefined roadmaps and uneven knowledge of digitalization among government officials undermine GoB’s efforts; limited digital literacy is a key barrier across all aspects of the ecosystem; connectivity is affected by poor quality of services and lack of affordable data; a growing ecosystem of locally relevant content is key to closing the usage gap; barriers in terms of funding and understanding user needs remain; Bangladesh ranks Number One in South Asia on the e-government academy’s National Cybersecurity Index (NCSI) in terms of the availability of necessary laws and policy, but there is significant room for improvement when it comes to the strength of implementation across the ecosystem; misinformation and disinformation are widespread in the digital sphere; mobile financial services are expansive in Bangladesh and increasingly inclusive; e-commerce and the tech startup environment have grown quickly due to an increase in international and domestic investments and an active private sector; an expansive digital talent pool exists, but they are not trained to their fullest potential, hindering their income potential and Bangladesh’s growth trajectory." (https://www.usaid.gov/digital-development) more

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Digital Ecosystem Country Assessment (DECA): Guatemala

Liliana Fernandez, Julio Herrera, Sergio Martinez, Susannah Horton

USAID, Digital Frontiers Project (2023), 112 pp.

"The Guatemala DECA report presents the findings and recommendations of the Guatemala DECA. It outlines the key aspects of Guatemala’s digital ecosystem and provides nine recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Guatemala priorities: i) partner ... more

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Digital Ecosystem Country Assessment (DECA): Tanzania

Goodiel Moshi, Muriuk Mureithi, Judyth Engels, Susannah Horto

USAID, Digital Frontiers Project (2023), 123 pp.

"The Tanzania DECA report presents the findings and recommendations of the Tanzania DECA. It outlines the key aspects of Tanzania’s digital ecosystem and provides 13 recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Tanzania priorities: i) foundational ... more

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Digital Ecosystem Country Assessment (DECA): Honduras

Ariel Magid, Mauricio Bastien Olvera, Jacqueline Foelster, Wendy Alas

USAID, Digital Frontiers Project (2023), 116 pp.

"The Honduras Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the Honduras DECA. It outlines the key aspects of Honduras' digital ecosystem and provides 9 recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Ho ... more

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India: Trailblazer in Tech-Emancipation from China

Nikhil Pahwa

New Delhi: Friedrich Naumann Stiftung (2023), 39 pp.

"Over the past few years, India has taken decisive steps to reduce its dependence on Chinese technology and investments. This was triggered by border skirmishes with China in 2020, but built on longstanding national security concerns about China, given the history of conflict between the two countri ... more

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Digital Ecosystem Country Assessment (DECA): Moldova

Jordanka Tomkova, Olga Morawczynski, Susannah Horton

USAID, Digital Frontiers Project (2022), 104 pp.

"Key findings include: Moldova is home to a competitive telecommunications market, affordable internet, and well developed internet infrastructure, much of which has been achieved over the last 10 years; cybersecurity implementation and capacity have not kept pace with policy development. The govern ... more

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Digital Ecosystem Country Assessment (DECA): Zambia

Reyn Anderson, Vlad Manoil, Brown Kasaro, Yaroslav Eferin, Lukonga Lindunda, Kate Gromova

USAID, Digital Frontiers Project (2022), 83 pp.

"The Zambia Digital Ecosystem Country Assessment report outlines the key aspects of the country's digital ecosystem and provides recommendations for the international development community to create a more inclusive, safe, and enabling environment to achieve development outcomes." (https://www.usaid ... more

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Digital Ecosystem Country Assessment (DECA): Peru

Gabriela Corbera, Jacqueline Foelster, Carlos Guerrero, Susannah Horton

USAID, Digital Frontiers Project (2022), 82 pp.

"Key findings include: 1. Peru’s digital ecosystem is one of many contrasts. There have been sustained advances over the last 30 years in connectivity, digital literacy, digital rights, digital government, and the digital economy; 2. Challenges in digital policy implementation and coordination cap ... more

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Digital Ecosystem Country Assessment (DECA): Eastern and Southern Caribbean

Matthew Cowen, Chelceé Brathwaite, Amy Paul, Ariel Magid, Samantha Chen

USAID, Digital Frontiers Project (2022), 118 pp.

"The Eastern and Southern Caribbean (ESC) Regional Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the DECA, covering 11 ESC countries: Antigua & Barbuda, Barbados, Dominica, Grenada, Guyana, Saint Kitts & Nevis, Saint Lucia, Saint Vincent & the Grenad ... more

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Digital Ecosystem Country Assessment (DECA): Libya

Raiyan Kabir, Elizabeth Santucci, Jill Shemin, Craig Jolley

USAID, Digital Frontiers Project (2022), 85 pp.

"Key findings include: Connectivity infrastructure is fairly well developed in coastal urban areas but lags behind in Libya’s sparsely populated southern region; COVID-19 has accelerated the adoption of digital tools and services across sectors; however, Libyans are reluctant to adopt new tools du ... more

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Digital Ecosystem Country Assessment (DECA): Uzbekistan

Reyn Anderson, Victoriya Babakhodjaeva, Zamira Dzhusupova, Yaroslav Eferin, Kate Gromova, Dilshod Zufarov

USAID, Digital Frontiers Project (2022), 116 pp.

"Key findings: Overcoming the digital divides between men and women and urban and rural populations requires long-term planning and resource commitments that include broad stakeholder engagement and coordination [...] The public’s appetite for online content is growing, but accessible, diverse, hi ... more

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Digital Ecosystem Country Assessment (DECA): Nepal

Shachee Doshi, Susannah Horton, Ariel Magid, Craig Jolley

USAID, Digital Frontiers Project (2022), 92 pp.

"Nepal’s digital ecosystem does not yet meet the needs of all Nepalis and runs the risk of falling further behind. Over the past decade, mobile phones, and mobile internet have become increasingly widespread in Nepal; however, the government’s capacity to implement digital policies and solutions ... more

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Digital Ecosystem Country Assessment (DECA): Serbia

Raiyan Kabir, Susannah Horton, Craig Jolley, Brennan Ireland, Mikael Baker

USAID, Digital Frontiers Project (2021), 58 pp.

"The Serbian government prioritizes digitalization. Serbia’s digital transformation accelerated in 2017 with the government’s focus on building a digital government, or “digitalization” as defined by Serbians, and Serbia’s participation in the Digital Agenda for the Western Balkans. As one ... more

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Digital trends in the Americas region 2021: Information and communication technology trends and developments in the Americas region, 2017-2020

Geneva: ITU (2021), vi, 58 pp.

"This report provides an overview of trends and developments in ICT infrastructure, access and use in the Americas region, which includes 35 Member States and is home to a population of 1 billion people. The report highlights changes in ICT adoption since the last World Telecommunication Development ... more

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Digital trends in the Arab States region 2021: Information and communication technology trends and developments in the Arab States region, 2017-2020

Geneva: ITU (2021), vi, 52 pp.

"This report provides an overview of trends and developments in information and communication technology (ICT) infrastructure, access and use in the ITU Arab States region, which includes 21 Member States plus the State of Palestine under Resolution 99 (Rev. Dubai, 2018), and is home to a population ... more

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Digital trends in the Commonwealth of Independent States region 2021: Information and communication technology trends and developments in the CIS region, 2017-2020

Geneva: ITU (2021), vi, 47 pp.

"This report provides an overview of trends and developments in information and communication technology (ICT) infrastructure, access and use in the CIS region, which includes 9 Member States and is home to a population of 240 million people. The report highlights changes in ICT adoption since the l ... more