"This guide was created to help public relations leaders understand how they can apply data, research, and analytics to uncover insights that inform strategic decision making, improve communication performance, and deliver meaningful business contributions." (Page 6)
"Media Laws on the African continent have been amended, revised and rewritten since the first edition of the SADC Media Law Handbook was first published nearly a decade ago. The reasons for new media laws range from the advent of social media to the realisation of the powers-that-be that, with new t
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echnologies, they cannot control the narrative and discussion in the way they used to do. How does one balance the need to prevent hate speech with the necessity to question and control those in power publicly as well as those opposing them? Our legal expert, Justine Limpitlaw, has taken up the challenge of analysing and scrutinising the media laws of 13 southern African countries over the past four years. We present the results to you in this three-volume-edition. The work will, in the next few years, make its way into legal offices, newsrooms and courtrooms on the continent, just as the first edition did." (Foreword)
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"Your goals should always follow the SMART heuristic: Specific, Measurable, Actionable, Realistic, Time-Bound. From that list you can see how “fixing everything that’s wrong in the world,” though noble, isn’t a SMART goal. Instead you’ll want something far more manageable, like stopping a
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single bill from passing in a specific vote or enacting a new policy by a specific date. SMART goals are incredibly important when planning grassroots advocacy campaigns. Because the main actors in grassroots advocacy campaigns are regular people instead of nonprofit or advocacy professionals, they need specific guidance, reinforcement, and measurable benchmarks to stay on track. Without breaking down your goals into attainable steps and tackling them one at a time, your grassroots supporters will get discouraged by the lack of visible progress." (Page 5)
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"Development Research in Practice: The DIME Analytics Data Handbook is intended to teach all users of development data how to handle data effectively, efficiently, and ethically. An empirical revolution has changed the face of development research over the last decade. Increasingly, researchers are
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working not just with complex data, but with original data—data sets collected by the research team itself or acquired through a unique agreement with a project partner. Research teams must carefully document how original data are created, handled, and analyzed. These tasks now contribute as much weight to the quality of the evidence as the research design and the statistical approaches do. At the same time, empirical research projects are expanding in scope and scale: more people are working on the same data over longer time frames. For that reason, the central premise of this book is that data work is a “social process,” which means that the many people on a team need to have the same ideas about what is to be done, when, where, and by whom so that they can collaborate effectively on a large, long-term research project." (Introduction)
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"This guide is for teams or managers involved in considering or building “civic technology”, i.e., technology that helps people engage government more effectively. It is the distillation of my four years spent building Grassroot, a civic tech platform in South Africa. The guide is focused on the
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practical. I have chosen the topics by reflecting on what people have asked for advice on over the years; on what I wish I knew when I started, or on what early advice to me was most valuable; and on some of the things that went wrong along the way. Since software provides in itself no guardrails against building what should not be built, an organization or leadership team needs to develop its own precautions. But that is very hard when all around you people are pretending to build cool new apps and one article after another is talking breathlessly about supposed “technology for good”. As proof of these forces, we can observe that for half a decade one research report after another has pointed to the limited effect (if any) of well-intentioned but insufficiently rigorous technology projects (“let’s build an app”). And despite all of that research, the apps keep being built. That brings you to my motivation for writing this guide. I believe that technology can help ordinary people build power and make the state more accountable and responsive. I believe that, when targeted at the right problem at the right time, it can make an enormous difference. I’ve also seen close-up how the forces of contemporary thought, funding and status will push you towards building what should not be built, with teams who don’t know how to build it. You’ll notice the tone isn’t typical of academic how-to guides—my approach is to describe the process honestly and realistically, with hopes that it will give people a better sense of what “building an app” entails, and how they can do it well, or (better yet) not do it in the first place." (Preface)
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"The module aims to: 1. Clarify the concept of information security, privacy and related concepts; 2. Describe threats to information security and how they can be addressed; 3. Discuss the requirements for the establishment and implementation of policy on information security, as well as the life cy
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cle of information security policy; and 4. Provide an overview of standards of information security and privacy protection that are used by some countries and international information security organizations." (Module objectives, page iv)
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"This set of questions offers a framework for buyers to use when evaluating the offerings of different online sample providers. It updates and replaces the 2012 ESOMAR publication, 28 Questions to Help Buyers of Online Samples. The questions identify the key issues to consider, introduce consistent
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terminology, explain why each question should be asked, and note the issues buyers should expect to be covered in an answer. The intended use of these questions is that they form a basis for a conversation between buyer and sample provider, rather than simply being used as a checklist to compare offerings across providers. The questions do not cover B2B samples, nor do they attempt to cover specific requirements for different types of research such as pricing, new product development, ad testing etc. When online access panels were first introduced in the 1990s, the model was relatively simple: a buyer provided sampling specifications to a panel owner who drew a sample (from that panel). Over the intervening 25 years, online sample selection has changed in two fundamental ways. First, buyers can now access a a broader set of sources that now includes participants in loyalty programmes and rewards communities within “Get Paid To’ sites, customer lists, intercepts from offer walls, affiliate networks, social media, and other platforms, as well as traditional panels that may or may not be owned by the provider. Second, buyers have the option to access these sources directly via self-service tools, rather than relying on a sample provider to generate the sample on their behalf. There have been other important changes as well. Online research has become truly global and mobile devices have become a common data collection platform. The use of online samples has broadened beyond surveys to include qual/quant applications, communities, passive data collection, and so on. Concerns about privacy and data protection have led to a much-changed regulatory environment that imposes new requirements on both sample buyers and sample providers. Quality assurance techniques have become increasingly sophisticated. As a consequence, the number of issues that buyers must consider when choosing a sample provider has increased substantially." (Purpose and scope, page 3)
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"How we report on vaccines and vaccination programmes can affect public perceptions of vaccines and vaccine acceptance. In this field, our choice of words, narrative decisions, presentation of data and selection of sources are all crucial - not just journalistically, but from a public health perspec
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tive to ensure accurate information reaches the right audiences." (Page 1)
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"This handbook enables journalism educators worldwide to address one of the challenges of the 21st century – migration and refugee matters. In a set of thirteen modules, journalism educators are provided with a comprehensive curriculum. It covers all aspects needed to train analysis, research, pre
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sentation, marketing, and ethics of migration coverage. The handbook is unique as it comprises results of communication studies as well as political and social sciences. It has been developed by an international and cross-cultural group of media researchers, media educators and media practitioners. Journalism educators will be enabled to jump-start a new curriculum. Journalism students will learn that matters of migration and forced displacement are concerned about human beings and therefore require knowledge and awareness of accurate facts, reliable sources, ethical reporting and good practices. Experienced journalists will benefit from using the volume as a self-learning tool, and media development organizations may adapt the curriculum to their training plans." (Short summary, page III)
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"La primera parte invita a reflexionar sobre los criterios de noticiabilidad y el uso de emociones en los contenidos comunicacionales, explora formas discursivas, propone una estructura de construcción de héroes y plantea algunas interrogantes para identificar estereotipos y falsos paradigmas en l
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as comunicaciones. La segunda parte está orientada hacia el lenguaje, la evolución del concepto de discapacidad y sus diferentes modelos. Asimismo, se sugieren ejemplos para reflexionar respecto al contenido y abarca algunas pinceladas mínimas de análisis del discurso y fundamentos de lingüística. En la tercera parte se expone un análisis crítico sobre el tratamiento de informaciones relativas a personas con discapacidad en el contexto dominicano, se presentan los resultados de un levantamiento hecho por nuestro equipo en los periódicos El Nuevo Diario, Hoy, Listín Diario, El Caribe y Diario Libre sobre el caso de La Lotería. El abordaje del estudio es propositivo, analiza conceptos y las interpretaciones narrativas que estos sugieren, invita a reflexionar respecto a cómo se construyen los relatos sociales a través de los canales de comunicación utilizados en los espacios periodísticos y organizacionales." (Página 7)
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"This guideline describes the ethical responsibilities of researchers, regardless of the type of organisation in which they work, when engaged in primary data collection, that is, when collecting data from or about a data subject for the purpose of research. It includes quantitative and qualitative
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methods that involve direct questioning of data subjects, but also methods of passive data collection in which the researcher observes, measures or records an individual’s actions or behaviour. In all cases the key distinguishing features of primary data collection are (a) some direct interaction with data subjects (such as to gain consent) and (b) the purpose being research. Methodologies included, but not limited to, are surveys, focus groups, in-depth interviews, ethnographic studies and some forms of observational research, including mystery shopping. Its audience includes anyone conducting research in any setting. This guideline also is meant to provide guidance for those who commission research to ensure that they are fully aware of their responsibilities and to set expectations about what is and is not possible given established ethical and legal requirements." (Introduction, page 4)
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"Digital storytelling has been in use since the early 1990s, yet remains a little-known and underutilized method, particularly in social work field education by field educators and students, both in the classroom and field placement settings. As a practice resource, this Digital Storytelling Guidebo
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ok can assist educators and students in the creation of their own digital stories. The introduction of the Digital Storytelling Guidebook in social work field education will expose educators and students to intentionally use the platform as an integral component in articulating and achieving learning outcomes." (Conclusion, page 18)
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"[...] la presente Guía Práctica aspira a condensar soluciones posibles y recomendaciones relativas a la multiplicidad de variantes que hay que tener en cuenta al momento de construir productos de difusión que consideren las distintas necesidades de accesibilidad para incluir a todas las personas
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. También vale adelantar que, de ser viable, resultará conveniente contar, para cada producto, con la validación por parte de usuarios con formación en accesibilidad para personas con discapacidad, personas mayores o con poca alfabetización digital, o recurrir a la validación por parte de usuarios con discapacidad. Ello habrá de generar un aporte muy valioso desde la perspectiva experiencial, ya que facilitará la realización de ajustes razonables y fundamentados en cada producto. A continuación abordamos, en forma de guía simple, distintos aspectos que deben ser considerados a la hora de elaborar diversos productos de comunicación, sea para el desarrollo de campañas de comunicación, con propósitos educativos, periodísticos, etcétera." (Página 6)
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"This primer presents an overview of disinformation culture to give readers a sense of key concepts, terminology, select case studies, and programmatic design options. Disinformation is by no means new. Although social media platforms have emerged as the most efficient spreaders of false information
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, disinformation is also spread through analog media such as radio, television, and newspapers. It is, however, the combination of traditional analog media, in concert with new digital technologies, that allows information to spread faster and more broadly (even across borders) in unprecedented ways. Experts have described this phenomenon as “information disorder,” a condition in which truth and facts coexist in a milieu of misinformation and disinformation—conspiracy theories, lies, propaganda, and halftruths. They have labeled its ability to undermine democracy and individual autonomy “a wicked problem,” i.e., a problem that is difficult and complex, such as poverty or climate change. Despite the immensity of the challenge, there are promising ways that journalists, civil society organizations, technology specialists, and governments are finding to prevent and counter misinformation and disinformation. This primer presents several programmatic ideas to consider for stand-alone or integrative approaches as part of democracy and governance-related programming." (Page 1)
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