"This study focuses on the institutional practice of international development communication. Through a qualitative study of the Videoletters project, it examines a situated process of intervention in its complexity and analyzes how the specifics of mediation illuminate issues of proximity and dista ... nce in the relationship between bilateral funders, the citizens of the countries that their intervention claims to assist, and the governance structures of the countries intervened. Videoletters was a media-driven intervention aimed at reconnecting ordinary people affected by ethno-political divisions across the former Yugoslavia between 2000 and 2005. Adopted by European bilateral funders for large-scale implementation, the project was categorized as a “tool for reconciliation”. The study explores how this specific intervention was initiated, implemented, circulated and evaluated in practice. Issues of ethics and accountability at stake in the process are analyzed in relation to a framework of global justice. Findings indicate that mediated communication intervention may be embraced by bilateral funders for its potential to make them look good in the eyes of Western audiences beyond discourses about its potential to do good for the citizens of troubled countries. By linking international development communication to a framework of justice, the study contributes to a critical agenda for theorization and research that takes accountability into consideration and puts citizens at the center." (Back cover) more