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Évaluation des besoins et de l’usage de la connectivité dans les contextes humanitaires: Une Boîte à Outils pour faciliter l’évaluation de l’usage actuel et potentiel de la connectivité et de la téléphonie mobile en situation de crises humanitaires

London: GSMA (2021), 14 pp.

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Mobile for Humanitarian Innovation Fund: Portfolio (2017-2022)

London: GSMA (2021), 28 pp.

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Plans nationaux pour les télécommunications d’urgence: Catalyseurs et garanties. Guide succinct d'évaluation à l’intention des spécialistes des politiques publiques

Ken Okong'o

London: GSMA (2021), 16 pp.

"Ce guide a pour but d'aider à identifier les lacunes, les opportunités et les faiblesses du système afin de guider la définition d’une stratégie nationale plus cohérente et de positionner la téléphonie mobile comme appui aux activités de préparation, de réponse et de relèvement en cas ... more

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National Emergency Telecommunications Plans: Enablers and Safeguards. A Brief Evaluation Guide for Policy Practitioners

Ken Okong'o

London: GSMA (2021), 16 pp.

"Section 1 focuses on creating an enabling environment. Mobile network operators (MNOs) operate in a regulated environment.5 However, if this environment is not sufficiently enabling to support disaster preparedness, response and recovery, MNOs will encounter challenges when disaster strikes. This s ... more

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Human-Centred Design in Humanitarian Settings: Methodologies for Inclusivity
Key Guidance

London: GSMA (2020), 40 pp.

"To ensure that mobile solutions are designed inclusively in humanitarian contexts, it is important that target users are involved as co-creators of the future they want. A human-centred design approach is one way to ensure that users’ perspectives are fully integrated into programme design. This ... more

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Women, ICT and Emergency Telecommunications: Opportunities and Constraints

Geneva: ITU (2020), x, 80 pp.

"In the 1991 cyclones that hit Bangladesh, 90 per cent of the 140 000 victims were women. In the deadly heat waves that hit France in 2003, most fatalities were elderly women. During the 2005 Hurricane Katrina emergency in New Orleans, most of the victims were Afro-American women and their children. ... more

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Information and Communication Technologies for Humanitarian Services

Muhammad Nazrul Islam (ed.)

London: Institution of Engineering and Technology (2020), xx, 371 pp.

"This book provides new developments, innovations, and research outcomes; case studies and lessons learned; and other considerations for the creation and deployment of effective ICTs to provide humanitarian services for the resource-constrained and vulnerable populations in the world in order to imp ... more

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Saving Lives and Changing Minds with Twitter in Disasters and Pandemics: A Literature Review

Hamed Seddighi, Ibrahim Salmani, Saeideh Seddighi

Journalism and Media, volume 1, issue 1 (2020), pp. 59-77

"Twitter is a major tool for communication during emergencies and disasters. This study aimed to investigate Twitter use during natural hazards and pandemics. The included studies reported the role of Twitter in disasters triggered by natural hazards. Electronic databases were used for a comprehensi ... more

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ICT for Disaster Risk Management

Incheon: Asian and Pacific Training Centre for Information and Communication Technology for Development (APCICT-ESCAP), 3rd ed. (2020), 137 pp.

"This module introduces disaster risk management (DRM) and provides an overview of how information and communication technologies (ICTs) can be used for DRM. A large number of examples and case studies on the applications of ICTs in DRM have been included in the module. The main objective of the mod ... more

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Tip Sheet on Maintaining Confidential Digital Dialogue During Humanitarian Emergencies

Geneva: International Committee of the Red Cross (ICRC) (2020), 5 pp.

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Data Impact Assessments

Centre for Humanitarian Data (2020), 6 pp.

"• Data impact assessments determine the potential benefits and risks associated with data management. They are a critical component of responsible data management, but are often overlooked. • There are a wide variety of approaches to data impact assessments. Selecting the right assessment for a ... more

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ITU guidelines for national emergency telecommunication plans

Juan Manuel Roldan, Felipe Ordoñez

Geneva: ITU (2020), v, 95 pp.

"The effective management of the risk of disasters depends on communication and information sharing across all levels of government, within communities, and between public and private organizations. In particular, timely and effective information flow is important for early warning and alerting the ... population, for preparing for an emergency event, and for the effective coordination and articulation of response activities that can minimize economic loss, mitigate the impact on public well-being and loss of life. A national emergency telecommunication plan (NETP) sets out a strategy to enable and ensure communications availability during the disaster mitigation, preparedness, response and recovery phases, by promoting coordination across all levels of government, between public and private organizations, and within communities at risk. Preparation and implementation of an NETP engages stakeholders to think through the life cycle of a potential disaster, it determines the required capabilities for emergency responses, and establishes a governance framework of roles and responsibilities. It also clarifies how to shape planning, envision and share desired outcomes, and it outlines effective ways to achieve and communicate expected results. The NETP will reflect what diverse stakeholder communities need to focus on in order to address specific risks with available resources. Additionally, for developing countries, the NETP will highlight major areas of risk. This not only provides support and justification for the funding of vital equipment and personnel in an emergency, but also promotes the need for day-to-day resources and procedures that keep national authorities prepared, especially to maintaining vital communications, the essential lifeline during emergencies. This report assists national authorities and policymakers to develop a clear, flexible and user-friendly framework that guides countries on how to develop a strategic plan to support and enable the continued use of telecommunication and information and communication technology (ICT) networks and services in all four disaster management phases. It not only describes the main elements that an NETP should consider, but also highlights its potential benefits. It includes a step-by-step guide to the development of an NETP, it serves as a useful resource based on ITU recommendations and concepts, as well as expertise from other global bodies and organizations." (Overview, page 1) more

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A Monitoring, Evaluation and Learning (MEL) Framework for Humanitarian Innovation Programmes

London: GSMA (2020), 18 pp.

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The Humanitarian ‘digital Divide’

Barnaby Willitts-King, John Bryant, Kerrie Holloway

Overseas Development Institute (ODI), Humanitarian Policy Group (HPG) (2019), 31 pp.

"Technology has driven major change in some areas of humanitarian response, but its use can also be biased and blind to risks. A tendency towards techno-optimism risks avoiding fundamental questions around the limits of technology, the role of the private sector (including local and regional technol ... more

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Displaced Children and Emerging Technologies: Save the Children's Opportunities for Investment and Impact

Nathaniel Raymond, Stuart Campo

London: Save the Children;DANIDA (2019), 36 pp.

"The report findings identify numerous potentially transformational and cost-effective technologies that could significantly improve our ability to access and assist vulnerable displaced populations – particularly children. The findings also provide a greater understanding of the programming chall ... more

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Social Accountability on Durable Solutions: Perception Survey in Bossaso and Baidoa

Nairobi: Africa's Voices Foundation (2019), 65 pp.

"Somalia is facing a protracted displacement crisis. Since the new wave of displacement as a result of the 2016/2017 drought, 2.6 million people - one in six Somalis - have been forced to flee their homes.1 Displaced groups in Somalia are extremely vulnerable - lacking in sustainable livelihoods, pe ... more

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The Use of Social Media in Natural Hazard Early Warning Systems

Emma Bee, Mirianna Budimir

Science for Humanitarian Emergencies & Resilience (SHEAR) (2019), 5 pp.

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Digital Lifeline? ICTs for Refugees and Displaced Persons

Carleen F. Maitland (ed.)

Cambridge, Mass.: MIT Press (2018), xxii, 281 pp.

"Today's global refugee crisis has mobilized humanitarian efforts to help those fleeing persecution and armed conflict at all stages of their journey. Aid organizations are increasingly employing new information technologies in their mission, taking advantage of proliferating mobile phones, remote s ... more

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Landscaping the Digital Humanitarian Ecosystem

London: GSMA (2018), 52 pp.

"As the number of people affected by humanitarian crises continues to rise and as crises become more prolonged, humanitarian stakeholders (including humanitarian agencies, NGOs, and others) are responding in different ways, by partnering with the private sector, integrating innovative approaches and ... more

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Le numérique et le développement des Suds

Anne-Marie Laulan (coord.)

Communication, Technologie et Développement, issue 5 (2018), pp. 8-145

Human-Centred Design in Humanitarian Settings: Methodologies for Inclusivity Key Guidance

Human-Centred Design in Humanitarian Settings: Methodologies for Inclusivity
Key Guidance