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Communication as a Reform Tool for the UN: Sharing Experiences and Innovation. Pocket Guide for Practicioners

New York: United Nations System Staff College; Center for Development Communication (CDC); Epstein and Associates (2003), 20 pp.
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Crashkurs Medienauftritt: Überzeugen in Interviews mit Gegenwind

Wolf-Henning Kriebel
Wien; Frankfurt am Main: Ueberreuter (2000), 198 pp.