"The Operational Handbook for Contact Centres for online safety of children contains action guidelines as well as knowledge, procedures and rules for successful work through the helpline for providing quality assistance and support to children, youth, families, professionals, teachers and others wor
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king with children and young people on the safer and secure use of the Internet and protection of children and young people when using modern technologies, as well as reporting illegal or harmful content on the Internet (hotline). The document also contains examples of good international and regional practices on the functioning of similar centres (Safer Internet Centres). The purpose of the Operational Handbook is to analyse the work of the Safer Internet Centres and offer guidance to the National Contact Centre for online safety of children in the Republic of Serbia on how to improve its efficiency and enhance its impact. This analysis also included a wider context in which the children helplines and reporting lines function, mapped out some of the new risks that children and young people might encounter in the digital environment, as well as the necessary support and resources needed for effective response and implications for the operational efficiency." (Page 6)
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"This report is structured according to five overlapping themes that we consider a helpful framework for assessing internet health: privacy and security, openness, digital inclusion, web literacy, and decentralization, but it’s designed so you can read the articles in any order." (Introduction)
"This paper describes findings from a qualitative research study that examines practices and perceptions of privacy in Cambodia as the population rapidly moves into an online environment (specifically Facebook, the most popular Internet tool in Cambodia today). We empirically demonstrate how the con
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cept of privacy differs across cultures and show how the Facebook platform, as it becomes popular worldwide, catalyzes change in norms of information regulation. We discuss how the localization of transnational technology platforms provides a key site in which to investigate changing cultural ideas about privacy, and to discover misalignments between different expectations for information flow. Finally, we explore ways that insufficient localization effort by transnational technology companies puts some of the most marginalized users at disproportionate information disclosure risk when using new Internet tools, and offer some pragmatic suggestions for how such companies could improve privacy tools for users who are far - geographically or culturally - from where the tools are designed." (Abstract)
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"This study aims to measure the level of digital security awareness of journalists in Turkey who use digital technology in the course of their work. In the study, research questions are answered using data collected by means of an online survey in relation to the digital security risks faced, the ex
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tent to which digital technology is used, the digital security tools employed and the extent of digital security training undertaken. The study reveals that journalists in Turkey are faced with security issues ranging from personal threats to physical and digital attacks and that they rely heavily on digital technology. The study concludes that they lack awareness of digital security risks, and only a small percentage have undertaken safety training to protect themselves and their sources in either the physical or digital worlds." (Abstract)
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"Privacy scholarship has shown how norms of appropriate information flow and information regulatory processes vary according to environment, which change as the environment changes, including through the introduction of new technologies. This paper describes findings from a qualitative research stud
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y that examines practices and perceptions of privacy in Cambodia as the population rapidly moves into an online environment (specifically Facebook, the most popular Internet tool in Cambodia today). We empirically demonstrate how the concept of privacy differs across cultures and show how the Facebook platform, as it becomes popular worldwide, catalyzes change in norms of information regulation. We discuss how the localization of transnational technology platforms provides a key site in which to investigate changing cultural ideas about privacy, and to discover misalignments between different expectations for information flow. Finally, we explore ways that insufficient localization effort by transnational technology companies puts some of the most marginalized users at disproportionate information disclosure risk when using new Internet tools, and offer some pragmatic suggestions for how such companies could improve privacy tools for users who are far -geographically or culturally - from where the tools are designed." (Abstract)
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"A year after a new wave of data protection regulations such as the European Union’s GDPR have come into effect, the websites of media outlets continue collecting great volumes of personal information—but often unintentionally, and typically for other parties. That so many media institutions hav
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e failed to safeguard this asset—to both protect the privacy and safety of their readers and to be in a better negotiating position with advertisers—suggests that education, capacity building, and direct support of independent news outlets is needed to improve their analytics activities and ensure that they safeguard reader privacy. Indeed, the findings in this report reveal that the current level of preparedness among smaller media companies in the Global South to protect their readers from being identified and to protect the commercial value of their analytics data is low. Experts consulted for this report said that this is unfortunate as many of the most common data analytic practices that independent media outlets engage in and benefit from do not require the use of personal information at all. While it will take additional effort by website operators, safeguarding the privacy rights of visitors may be good for business. This, in turn, could help improve the commercial viability of independent media." (Conclusion)
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