"Libyans and Tunisians have grown weary of coverage that represents the interests of those who run or fund the channels and consequently place little trust in the media. Perhaps as a result of these limitations, the audiences are savvy and discerning consumers who “shop around” to access information and verify what they have found. People desire the media to do more than highlight problems. They want it to discuss solutions and act as a force for good rather than foster division. The degree to which this is possible varies by state." (Executive summary)

"This BBC Media Action Bridging Theory and Practice working paper, is based on data drawn from surveys and focus groups conducted in Libya and Tunisia between March 2013 and March 2014. The paper takes the form of two separate case studies (parts 2 and 3) setting out the findings for each country, followed by a concluding section that draws out comparisons and differences between the two." (Page 5)