Agency-Based Program Evaluation: Lessons from Practice
Thousand Oaks: Sage (2010), 323 pp.
ISBN 978-1-4833-4268-9 (ebook); 978-1-4129-3984-3 (print)
"Agency-based Program Evaluation: Lessons from Practice, by Stephen A. Kapp and Gary R. Anderson, serves as a core textbook in the advanced undergraduate and graduate social work program evaluation courses. It combines the methodology of program evaluation with the reality of working with agencies and organizations to describe the effectiveness of their services and programs. Students will gain an understanding of the political and social context and pressures in which a program is developed, implemented and evaluated. This book offers a practice-oriented approach to evaluation. While many program evaluation methods texts often add a or brief sections that describe organizational and political factors, this book begins with the context of an agency-based evaluation and describes the method within that context. Students will gain a more complete understanding of this contextual challenge and will learn techniques for operating in the face of these challenges." (Publisher description)
1 Making the Case for Program Evaluation, 11
2 Steps in Program Evaluation, 25
3 Ethics and Program Evaluation: Applying a Code of Ethics to Field-Based Research, 39
4 Ethical Challenges for Evaluators in an Agency Setting: Making Good Choices, 63
5 Agencies and Academics: The Social and Political Context of Program Evaluation, 85
6 Cultural Competency and Program Evaluation, 107
7 Program Definition: Using Program Logic Models to Develop a Common Vision, 133
8 Program Description: Evaluation Designs Using Available Information, 163
9 Evaluation Design: Options for Supporting the Use of Information, 183
10 Group Designs and Methods, 209
11 Evaluation Design: Qualitative Designs and Applications, 237
12 Consumer Satisfaction, 265
13 Dissemination: Spreading the News, 325
2 Steps in Program Evaluation, 25
3 Ethics and Program Evaluation: Applying a Code of Ethics to Field-Based Research, 39
4 Ethical Challenges for Evaluators in an Agency Setting: Making Good Choices, 63
5 Agencies and Academics: The Social and Political Context of Program Evaluation, 85
6 Cultural Competency and Program Evaluation, 107
7 Program Definition: Using Program Logic Models to Develop a Common Vision, 133
8 Program Description: Evaluation Designs Using Available Information, 163
9 Evaluation Design: Options for Supporting the Use of Information, 183
10 Group Designs and Methods, 209
11 Evaluation Design: Qualitative Designs and Applications, 237
12 Consumer Satisfaction, 265
13 Dissemination: Spreading the News, 325
