Document details

Beyond Access: Addressing Digital Inequality in Africa

Waterloo, Ontario: Centre for International Governance Innovation (2017), 17 pp.

Series: Paper Series, 48

CC BY-NC-ND

"Although most Africans remain disconnected from the Internet, and access to broadband services continues to be a central policy issue, the increased availability of broadband services alone will not reduce digital inequality on the continent. While the provision of access to the Internet remains a key public policy issue — as a necessary condition of digital participation in the economy and society — it is insufficient. Even where networks and services are available, large numbers of people are unable to access these services affordably or use them optimally to enhance their social and economic well-being, unlike in more mature economies, where levels of human development and equality are higher [...] Demand stimulation measures — such as the reduction of prices to make services more affordable, the development of relevant local content and applications, the enhancement of citizens’ e-literacy and national skills development plans — are the focus areas of this paper. It examines alternative policy and regulatory interventions to so-called “international best practice” — assuming in the process certain political and economic conditions, by recognizing the institutional and resource constraints that generally exist in African countries — and proposes multiple strategies across the ICT ecosystem that could result in more inclusive digital development." (Executive summary)