"This Guide provides practical guidance for governments regarding how to effectively communicate with communities during the recovery phase following an emergency. It explains how to identify communication needs, and presents “best fit” communication methods and strategies to deploy to support Disaster Recovery Frameworks (DRF) and recovery strategies. For the purposes of this Guide, recovery communication includes sending, gathering, managing and evaluating information. Communication flows between governments and communities can be one-way, whereby information is sent out to communities, and/or two-way, whereby communities have an opportunity to voice their views/opinions to governments. Past recovery experience suggests it is critically important that governments do more than just send information to communities. They should also engage in two-way communication. Two-way communication helps ensure that recovery priorities in DRFs and recovery strategies align with community priorities, thereby harmonizing recovery efforts of governments and communities." (About this guide, page 2)