Document details

Conflict Dialogue: Working with Layers of Meaning for Productive Relationships

Thousand Oaks; London; New Delhi: Sage (2007), xiii, 285 pp.

Contains bibliogr. pp. 261-268, index

ISBN 1-4129-0930-9 (hbk); 1-4129-0931-7 (pbk)

Signature commbox: 10-Conflicts-E 2007

"Conflicts are more effectively managed if people understand the layers meaning in their conflicts and collaborate based on those meanings. In this book, author Peter M. Kellett analyzes and interprets real-life conflict stories as a way to create opportunities for more productive ways to navigate and resolve conflict." (Publisher description)
I. CONFLICT STORIES, DIALOGUE, AND NEGOTIATION: CONCEPTS AND TECHNIQUES
1 Stories and the meaning of conflicts, 3
2 From meaning to dialogic negotiation to new meaning, 32
3 Language as the fabric of conflict - and the foundation for dialogic negotiation, 61
II. CONFLICT STORIES AND THE NEGOTIATION OF RELATIONSHIP DYNAMICS
4 We belong together but we still have conflict: negotiating synchronicity in relationships, 97
5 Where do we go from here? Negotiating through and learning from crossroads moments in relationships, 121
III. STORIES AND THE PSYCHODYNAMICS OF CONFLICT
6 What is this really about? Working with displacement in conflict communication, 145
7 What do we represent to each other? Understanding projection and negotiating conflict, 173
IV. USING STORY DYNAMICS TO UNDERSTAND AND NEGOTIATE CONFLICT
8 Heroes and sheroes, villains, victims, and fools: using story archetypes to understand conflicts, 203
9 Learning to tell the next chapter: story archetypes and the negotiation and mediation of new meanings in conflicts, 226
10 Putting it all together from an old story to a new meaning to a new story, 246