Design Thinking: The Handbook
Singapore: WS Professional (2020), 303 pp.
Contains illustrations
ISBN 978-981-12-0350-3 (pbk); 978-981-12-0214-8
Other editions: German ed.: Design Thinking - das Handbuch
Signature commbox: 00-Management-E 2020
"Design thinking is more than just a new, one-off method of innovation. It is about establishing an innovation-friendly climate in companies and organizations for the long-term. To achieve this, an interdisciplinary team of authors has composed this "recipe book" that can be practically applied to your everyday business life. This book is for all who intend to understand and practice the design thinking method in the most rapid and uncomplicated way. The first part describes in depth what this method is all about. The second part of this comprehensive book offers you a step-by-step guide to practically apply design thinking. The subsequent sample cases show how to put theory into practice. The authors have gained their expertise in design thinking from both academic and scientific theory, and from countless long-term implementations at companies in various industries. Benefit from this rich knowledge and start becoming innovative today. This book will show you how it's done." (Publisher description)
I. METHOD OVERVIEW
What is Design Thinking? 16
The micro-cycle—how design thinkers work, 24
The macro-process:the 7+1 phases of design thinking, 36
The design thinking toolbox, 50
The design thinking code, 52
The team, 56
Implementation in companies, 60
II. TOOLKIT
Setup, 64
Problem definition and redefinition, 86
Need finding and synthesis, 96
Ideation, 136
Prototyping and storytelling, 146
Testing, 184
Warm-ups, 192
Fedback, 204
Declaration of consent, 213
III. THE DESIGN THINKING LAB
Creative spaces, 216
Golden rules for design thinking spaces, 221
Workspaces for design thinking, 224
Setting up design thinking workspaces, 234
Realization of design thinking workspaces, 238
Design thinking material list, 250
IV. APPLICATION IN ORGANIZATIONS
Design thinking in everyday projects, 258
Levels of organizational transformation, 264
Recommended actions and success factors forthe implementation of design thinking, 267
V. CASE STUDIES, 271
What is Design Thinking? 16
The micro-cycle—how design thinkers work, 24
The macro-process:the 7+1 phases of design thinking, 36
The design thinking toolbox, 50
The design thinking code, 52
The team, 56
Implementation in companies, 60
II. TOOLKIT
Setup, 64
Problem definition and redefinition, 86
Need finding and synthesis, 96
Ideation, 136
Prototyping and storytelling, 146
Testing, 184
Warm-ups, 192
Fedback, 204
Declaration of consent, 213
III. THE DESIGN THINKING LAB
Creative spaces, 216
Golden rules for design thinking spaces, 221
Workspaces for design thinking, 224
Setting up design thinking workspaces, 234
Realization of design thinking workspaces, 238
Design thinking material list, 250
IV. APPLICATION IN ORGANIZATIONS
Design thinking in everyday projects, 258
Levels of organizational transformation, 264
Recommended actions and success factors forthe implementation of design thinking, 267
V. CASE STUDIES, 271
