"This paper brings together the key findings of research into digital humanitarian action and inclusion, asking what the impact of new digital approaches has been on how inclusion is understood and operationalised in humanitarian action. The Humanitarian Policy Group undertook three thematic case studies considering different technology areas: biometrics, geospatial mapping and social media. A total of 256 interviews were conducted with stakeholders and key informants, along with strategic engagement with the humanitarian and digital sectors. All the case studies drew on both global key informant interviews and country-level perspectives, including from the Rohingya response in camps in Cox’s Bazar, Bangladesh, and interviews with refugees and aid responders in Jordan, Venezuela and Uganda." (Publisher description)
1 Introduction, 6
2 The application of digital technologies in humanitarian assistance, 10
3 The implications of digital tools for inclusion in humanitarian responses, 12
4 How can digital technologies be used to further inclusive humanitarian action? 19
5 Conclusion, 23