"Top-down approaches have limited potential to reach long-lasting and innovative solutions for the settlement of refugees. There is a growing consensus among scholars and policy-makers that governments alone cannot solve complex societal problems, and that participation of non-government actors, stakeholders, media companies, civil society, and the refugee themselves is crucial to achieving more positive outcomes in the long-run. In this special issue, we seek to contribute to this growing research field by exploring the issue in a variety of contexts, using different methodologies and with a focus on the inherent linkages between media, society and political authorities in the management of migration and integration processes. Communication Research, at its diverse layers and from a wide array of topics and methods, is expected to contribute to the analysis of social, political, demographic and cultural changes, so tackling the ongoing refugee crisis in the Mediterranean area is an opportunity to connect theoretical and methodological advances with a relevant topic which certainly requires practical, technical and applied contributions. In doing so, screening the online activity turns into an additional sphere to be kept under attention, as a new space for social discussion and action. The origin of the special issue entitled ‘From fragmentation to integration: Addressing the role of communication in refugee crises and settlement processes’ is a Pre-Conference organized by the guest editors as part of the 68th Annual International Communication Association Conference held in Prague, in 2018. The main purpose of this pre-conference was to open a space for dialogue regarding the way refugee crises and integration processes are tackled by political, social and media actors, aiming to set some guidelines to avoid those mistakes previously noticed and leading to a more constructive and conscious coverage and social action. This event brought together researchers, policy advisors, NGO representatives and refugee migrants to discuss the intersections between refugee migration and communication processes. A selection of original articles that were presented at this event form the basis of this special issue. The main themes addressed in the articles of the current special issue are: (1) inclusive digital forms of literacy and activism for/with refugees; (2) local responsesto refugee crises, (re)settlement and their communication strategies; and (3) media representation of humanitarian crises and refugees in their receiving countries." (Page 4)